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Programmatic Solutions Consultant, Amazon Ads
6 ore fa
OverviewProgrammatic Solutions Consultant, Amazon AdsJob ID : | Amazon Advertising LLCAmazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand‑side platform, Amazon DSP. As a Programmatic Solutions Consultant (PSC), you will manage the end‑to‑end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The PSC has experience in advertising technology and the programmatic advertising domain, and uses this expertise to help customers meet their business objectives. In this customer‑facing role, you will work closely with programmatic traders at agencies / advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key responsibilitiesOwning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectivesProviding services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practicesAnalyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendationsDriving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross‑functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)Defining and improving processes and tools for the PSC team to better serve customersA typical PSC engagement with customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, and conducting deep dives to determine root causes of issues and informing customers of the best course of actionAdvocating for customers in internal forums, providing troubleshooting support and triage when needed, and simplifying and propagating customer feedback to inform product and services designOperating as trusted advisors to customers to ensure they gradually become proficient users of our DSP and view Amazon DSP as their preferred solutionAbout the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first‑party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third‑party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e‑commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Inclusion and cultureHere at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee‑led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work environmentOur team puts a high value on work‑life balance. We believe striking the right balance between your personal and professional life is critical to long‑term happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional and enable them to take on more complex tasks in the future.QualificationsPreferred QualificationsExperience in e‑commerce or online advertisingExperience in omni‑channel marketing, search engine marketing or search engine optimizationExperience in digital analytics and / or DMP, CDPVertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertisingProficient oral and written communication skills with ability to establish credibility with technical and non‑technical business ownersOrganizational skills including prioritizing, scheduling, time management, and meeting deadlinesLegal and benefits informationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https : / / amazon.jobs / en / benefits.Location and salary range : USA, NY, New York - 75,200.00 - 131,600.00 USD annually#J-18808-Ljbffr
