IT Service Desk Specialist
5 giorni fa
IT Service Desk Specialist role at Pixartprinting - a Cimpress Company.Pixartprinting is an online printing service provider specializing in customised catalogues, magazines, packaging, textile prints and more. We handle 15,000 orders per day with a team of 1,200 professionals delivering high‑quality services.PositionWe are looking for a motivated, experienced and passionate IT professional to join our team in Quarto d’Altino (VE) and Lavis (TN). In this role you will provide high‑level support to our internal customers, installing, maintaining and upgrading hardware and software, configuring initial set‑ups, troubleshooting and training.ResponsibilitiesAnalyse and resolve end‑user issues.Manage onboarding of new hires: Active Directory registration, access rights, security and collaboration tool installation.Investigate network connection and configuration problems.Prioritise urgent issues and forward to relevant teams when necessary.Collaborate with other teams to implement and maintain IT procedures and guidelines.Promote awareness and compliance with IT procedures among employees.Install and deploy hardware and software as needed.Manage Windows, Mac, Linux and Android devices.Manage phone, communication and printing devices.Maintain software licence inventory.Maintain positive relationships with external vendors.Provide remote and on‑site support, including periodic visits to the Lavis plant.Handle tickets and asset data entry.QualificationsMinimum 5 years of experience in an IT Service Desk team.Strong communication skills with both technical and non‑technical stakeholders.Customer‑orientated mindset.Excellent troubleshooting and problem‑solving abilities.Advanced knowledge of common hardware/software solutions in large enterprises, including Active Directory, Entra ID, Microsoft O365.Experience with ticketing systems such as Jira, Zendesk, ManageEngine or similar.Ability to support a medium‑large community (300+ users).Documentation skills for IT processes and procedures.Teamwork attitude.Good command of English.Availability for travel (1 week/month to the Lavis plant).BenefitsA Great Place to Work® certified company with an inclusive environment.Permanent contract.Smart working with flexible hours.Complete medical insurance.Exclusive leisure and hobby concessions.Training courses to develop skills.Comprehensive welfare and benefit package.Company‑provided lunch with a monthly meal‑voucher carnet.Performance‑management system with personal feedback.Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle Leggi 903/77 e 125/91 e a persone di tutte le età e nazionalità ai sensi dei Decreti Legislativi 215/03 e 216/03.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionInformation TechnologyPrinting ServicesWe encourage referrals to increase your chances of an interview by 2x.Get notified about new Information Technology Service Desk jobs in Quarto d’Altino, Veneto, Italy.#J-18808-Ljbffr
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Categoria Protetta L. 68/99 Art. 11
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quarto d'altino, Italia Altro A tempo pieno1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Help Desk;Software Consultant.Realizza le tue aspirazioni professionali ed entra a far parte del mondo Zucchetti!Gruppo Zucchetti è alla ricerca di risorse iscritte alle liste del collocamento mirato secondo la legge 68/99.Le opportunità lavorative sono...
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Product Specialist
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Quarto d'Altino, Italia Pixartprinting - a Cimpress Company A tempo pienoJoin to apply for the Product Specialist role at Pixartprinting - a Cimpress Company. 1 day ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Company Description We specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much...
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Product Specialist
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Quarto d'Altino, Italia Pixartprinting S.p.A. A tempo pienoWe specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much more. The success of our customers is our main goal, and the driving force behind everything we do. Pixartprinting is an e-commerce company, and everything we do revolves around the web. This online presence is...
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Senior ERP
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Quarto d'Altino, Italia Pixartprinting - a Cimpress Company A tempo pienoJoin to apply for the Senior ERP & MES Solution Specialist role at Pixartprinting - a Cimpress Company We specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much more. The success of our customers is our main goal, and the driving force behind everything we do....
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Senior ERP
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quarto d'altino, Italia Pixartprinting S.p.A. A tempo pienoWe specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much more.The success of our customers is our main goal, and the driving force behind everything we do.Pixartprinting is an e-commerce company, and everything we do revolves around the web. This online presence is made...
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