Customer Service Representative
1 settimana fa
R74617-EN Customer Service Representative (Part-time) IT, Lombardia, Brugherio Job ID: R74617-EN Posted: May 20, 2024 Fixed_Term_Italy Part Time QVC– Opportunità Per il nostro team Customer Service, ricerchiamo Customer Service Representative part-time 20 ore settimanali distribuiti su 4 giorni – fascia pomeridiana/serale fino alle ore 20:00 (contratto a tempo determinato). Il tuo ruolo A diretto riporto del Supervisor CS: Gestirai le richieste telefoniche di informazioni e assistenza da parte dei clienti che contattano il Customer Service. Fornirai assistenza di primo livello utilizzando tutti gli strumenti operativi a disposizione, nel rispetto degli standard qualitativi e quantitativi condivisi con il supervisor per garantire una eccellente Customer Experience. Risponderai efficacemente ed efficientemente alle chiamate inbound dei clienti sulle tematiche di Spedizioni, Resi, Pagamenti, Assistenza ordini e prodotti, risolvendo le eventuali problematiche e fornendo assistenza di primo livello. Sarai interprete dei valori del brand nel contatto e la gestione di ciascun cliente. Requisiti Disponibilità a lavorare su fascia pomeridiana e serale e durante il week end fino alle ore 20:00. Preferibile esperienza pregressa in call center, attività di Front Office e/o Back Office. Preferibile esperienza pregressa in attività a diretto contatto con il pubblico. Buon utilizzo del pc e pacchetto office. Soft skills Ottime abilità relazionali e comunicative sia parlate che scritte. Forte orientamento al cliente, all’obiettivo ed al problem solving. Precisione, entusiasmo e professionalità. Attitudine al lavoro in gruppo in un contesto dinamico. Etica ed integrità. Cosa offriamo Training e formazione specifica nel ruolo. Possibilità di smartworking al termine del periodo di formazione (al raggiungimento del livello di autonomia richiesto). Offriamo un contratto a tempo determinato. Sconto dipendente 20%. Mensa aziendale. INDIT #LI-DM1 Share with your network Curated Experiences. Infinite Possibilities. Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward | Opens in a new window | Opens in a new window | Opens in a new window 2024 QVC, Inc. & HSN, Inc.
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Regional Service Specialist
4 giorni fa
Brugherio, Lombardia, Italia Haier Europe A tempo pienoJob Posting TitleRegional Service SpecialistThe challengeAn exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.We are...
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Field Service Manager
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Brugherio, Italia Haier Europe A tempo pienoField Service ManagerHaier Europe is on a journey to achieve ambitious business growth and leadership objectives across the region, and we are looking for a passionate, proactive, and self‑driven individual to lead our field service operations.What You Will DoThe Field Service Manager coordinates and optimises field service operations across multiple...
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Field Service Manager
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Brugherio, Italia Altro A tempo pienoField Service Manager Haier Europe is on a journey to achieve ambitious business growth and leadership objectives across the region, and we are looking for a passionate, proactive, and self‑driven individual to lead our field service operations.What You Will Do The Field Service Manager coordinates and optimises field service operations across multiple...
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Field Service Manager
1 settimana fa
brugherio, Italia Haier Europe A tempo pienoField Service ManagerHaier Europe is on a journey to achieve ambitious business growth and leadership objectives across the region, and we are looking for a passionate, proactive, and self‑driven individual to lead our field service operations.What You Will DoThe Field Service Manager coordinates and optimises field service operations across multiple...
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Field Service Manager
2 settimane fa
Brugherio, Italia Haier Europe A tempo pienoField Service Manager Haier Europe is on a journey to achieve ambitious business growth and leadership objectives across the region, and we are looking for a passionate, proactive, and self‑driven individual to lead our field service operations. What You Will Do The Field Service Manager coordinates and optimises field service operations across multiple...
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Field Service Manager
2 settimane fa
Brugherio, Italia Altro A tempo pienoField Service ManagerHaier Europe is on a journey to achieve ambitious business growth and leadership objectives across the region, and we are looking for a passionate, proactive, and self‑driven individual to lead our field service operations. What You Will DoThe Field Service Manager coordinates and optimises field service operations across multiple...
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Field Service Manager
1 settimana fa
brugherio, Italia Haier A tempo pienoJob Posting TitleField Service ManagerThe challengeAn exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.What you will doThe...
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Field Service Manager
2 settimane fa
Brugherio, Italia Altro A tempo pienoJob Posting TitleField Service ManagerThe challengeAn exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.What you will doThe...
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Field Service Manager
2 settimane fa
Brugherio, Italia Haier A tempo pienoJob Posting Title Field Service Manager The challenge An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. What you will...
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Field Service Manager
2 giorni fa
Brugherio, Italia Haier A tempo pienoJob Posting Title Field Service Manager The challenge An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. What you will...
