Luxury Guest Experience Lead

Hermès Italie is seeking a Welcomist to join the Customer Experience team in Rome to deliver exceptional service and bespoke attention to clients. You will welcome guests, build client relationships, and coordinate with Sales Associates for a seamless luxury experience. The role requires fluency in Italian and English, a hospitality or luxury retail...

Rosewood Rome is seeking a Guest Relations Manager to lead the Guest Relations operation and personalize the guest journey from pre-arrival to departure, ensuring memorable, thoughtful experiences. You will collaborate with Front Office, Concierge, Housekeeping, F&B and Spa to transform guest preferences into meaningful actions, recognizing VIPs and...

Rosewood Rome is seeking a Guest Relations Manager to lead the Guest Relations operation and personalize the guest journey from pre-arrival to departure, ensuring memorable, thoughtful experiences. You will collaborate with Front Office, Concierge, Housekeeping, F&B and Spa to transform guest preferences into meaningful actions, recognizing VIPs and...

Lungolivigno Hotel & Fashion cerca per la divisione Hotel la figura di Restaurant Manager con riporto al Direttore di Struttura, presso l'Hotel Concordia. Coordinerà i outlet: bistrot, sala ristorante e ristorante fine dining, per offrire un servizio impeccabile e un'esperienza memorabile per ogni ospite. Si richiede esperienza nel luxury hospitality,...

Experimental Roma is seeking a friendly and proactive hotel receptionist to welcome guests and ensure a smooth stay in a luxury setting. You’ll handle arrivals, inquiries, reservations, and billing with attention to detail and a high standard of service. Ideal candidates bring front desk experience, strong interpersonal skills, and fluency in Italian...

Six Senses Rome is seeking a Guest Coordinator who will embody the Six Senses vision of emotional hospitality and soulful service, ensuring seamless daily operations on the front desk and in administration. You will answer inquiries, route calls, assist reservations for resort outlets and Experiences, upsell spa and dining facilities, and uphold Six...

Hermès Italie is seeking a Welcomist to join the Customer Experience team in Rome. You will welcome clients, nurture relationships, and support Sales Associates to deliver a bespoke luxury journey while coordinating appointments and events. Fluency in Italian and English is required; a third language is a plus. A Bachelor’s degree in linguistics or...

Rosewood Rome is seeking a Guest Services Manager to lead all front desk and door operations, delivering exceptional guest experiences across the property. The role requires a dynamic leader who inspires a team to provide personalized service and memorable interactions. Candidates should have a luxury hospitality background, a Bachelor’s in Hospitality...

Hotel Pitrizza is seeking a Reservations Agent to join the prestigious Reservations team in Porto Cervo. Reporting to the Reservations Manager, you will support the reservations process, resolve critical issues, and uphold high LQA standards to guarantee an impeccable guest experience from booking to departure. Requirements include 2–3 years in a similar...