Operation Manager
2 settimane fa
Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.Job descriptionEnsure seamless daily operations across key departments (Rooms Division, Food & Beverage, Maintenance, Guest Services), upholding Mangia’s brand standards and delivering exceptional guest experiences in line with international luxury hospitality expectations.Key Responsibilities:- Coordinate daily operational activities, optimizing workflows and resource allocation - Monitor service, quality, and efficiency KPIs, implementing corrective actions where needed - Support the General Manager in strategic planning and achieving performance targets - Lead department teams, fostering motivation, accountability, and continuous development - Manage VIP guest relations and resolve issues with a proactive, solution-oriented approach - Ensure compliance with safety, hygiene, and sustainability regulations - Collaborate with HR on onboarding, performance reviews, and staff development - Maintain high standards of service delivery across all touchpoints of the guest journey - Contribute to brand consistency and operational excellence through cross-departmental coordinationRequirements:- Minimum 3 years of experience in operational roles within upscale or luxury hospitality - Strong leadership skills with a collaborative and results-driven mindset - In-depth knowledge of Rooms and F&B operations; management background preferred - Fluent in English; additional languages are a plus - Familiarity with PMS systems, reporting tools, and digital platforms - Ability to work under pressure and adapt to dynamic environments - Excellent communication and interpersonal skills, with a guest-centric approachWhat We Offer:- Type of contract annual, seasonal - Accommodation available - Meals provided - Career growth opportunities within the company - Dynamic and collaborative work environment - Ongoing training and access to professional development courses
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Operation Analyst Officer
7 giorni fa
Augusta, Italia Bureau Veritas A tempo pienoPosizione: Operation Analyst Officer Area: Operations & Project Management Settore: Oil & Gas - Maintenance & Inspection Services Rapporto Gerarchico: Business Unit Manager Descrizione della Posizione L'Operation Analyst Officer supporta il Business Unit Manager nella gestione amministrativa, economica e finanziaria di commesse di manutenzione e ispezione...
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Operation Analyst Officer
6 giorni fa
Augusta, Sicilia, Italia Bureau Veritas Group A tempo pienoPosizione:Operation Analyst OfficerArea:Operations & Project ManagementSettore:Oil & Gas - Maintenance & Inspection ServicesRapporto Gerarchico:Business Unit ManagerDescrizione della PosizioneL'Operation Analyst Officer supporta il Business Unit Manager nella gestione amministrativa, economica e finanziaria di commesse di manutenzione e ispezione presso...
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Operation Analyst Officer
6 giorni fa
Augusta, Sicilia, Italia Bureau Veritas A tempo pienoPosizione: Operation Analyst OfficerArea: Operations & Project ManagementSettore: Oil & Gas - Maintenance & Inspection ServicesRapporto Gerarchico: Business Unit ManagerDescrizione della PosizioneL'Operation Analyst Officer supporta il Business Unit Manager nella gestione amministrativa, economica e finanziaria di commesse di manutenzione e ispezione presso...
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Operation Manager
3 settimane fa
Augusta, Italia Mangia's A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Operation Manager
23 ore fa
Augusta, Italia Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p. A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Operation Manager
2 giorni fa
Augusta, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p. A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Operation Manager
2 giorni fa
Augusta, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.P.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Operation Manager
2 giorni fa
augusta, Italia Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Operation Manager
24 ore fa
Augusta, Italia Mangia's A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Operation Manager
24 ore fa
Augusta, Provincia di Siracusa, Italia Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
