Process Assistant, RSR

Job ID: | Amazon.com Services LLCThis position requires in-role training at an operating site which will be 5+ weeks in duration.This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Amazon Process Assistant (Full-time)Since opening our doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer‑centric company on Earth.Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces.Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.ResponsibilitiesTrack and report ATS/labor hoursOccasionally assist with production duties, train associates and verify SOP (standard operating procedure) complianceEnsure successful area performance through tracking and reporting metricsIndependently assess all aspects of associate work performance and provide timely and detailed feedbackParticipate in Operational Excellence initiativesMaintain a full understanding of workflow and daily production goalsReview and update SOP’s as requiredEnsure work areas remain clean and are properly equippedIdentify and address safety hazards within the work area, and participate in safety initiativesCoach associates on ways to work safely at all timesEnsure all job injuries are reported timely in accordance with established policies and proceduresProvide vacation coverage for Area ManagersBasic Qualifications1+ years of Microsoft Office products and applications experienceHigh school or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachWork 40 hours/week, and overtime as requiredYou must be at least 18 years of agePreferred QualificationsAssociate’s or Bachelor’s Degree, and/or prior Amazon experienceAwareness and willingness to use OPEX tools and techniquesDemonstrates problem solving and analytical skillsAbility to communicate effectively (written and verbal) across various levels of an organizationHistory of meeting/exceeding departmental goalsExperience leading teamsCapable of providing direction to team members using independent judgmentOrganization and time management skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,800/year in our lowest geographic market up to $57,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr