Store Manager

Store Manager (Head Coach) NIKE Milano ScaloBecome a Part of the NIKE Inc. TeamNIKE Inc. doesn’t just equip the world’s greatest athletes – it explores potential, breaks down boundaries and pushes the limits of what’s possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people – leaders and visionaries.At NIKE Inc. everyone contributes their skills and passion to a constantly changing, challenging game. To work in stores is to be the face of NIKE Inc. With a constant focus on product knowledge and customer service, NIKE’s store teams deliver valuable customer experiences every day.From London to Istanbul each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition while offering the opportunity to grow alongside the industry’s best athletes and teammates.Do you know what we are missing to create the best retail team on the globe? Someone like YOUIn our NIKE Retail Stores we use special job names for our positions: a Store Manager is called Head Coach; an Assistant Store Manager is called Assistant Head Coach; a department manager is called Coach; a team leader is called Lead; and a Sales Associate is called Athlete.Join the NIKE Inc. teamAs a Head Coach you areCreating a welcoming environment in the store to provide a unique shopping experience to our consumersBuilding, leading and developing a diverse team and ensuring an excellent work atmosphereManaging store budgets and operations to reach sales targets, optimize services and improve consumer satisfactionSupporting and implementing NIKE’s strategy in your store (e.g., sustainability, membership, digital services)Providing insights for an optimized positioning of the store in the local regionEnsuring that the store complies with all NIKE standards and guidelinesCooperating with your business partners across stores and HQWhat you getAttractive salary that evolves with the market and experienceOpportunity to receive monthly bonus paymentsAttractive online and in‑store employee discountsAttractive benefits package: pension & share schemeExciting development and career opportunitiesRegular training on leadership, sales and productsA dynamic and motivating environment that values Diversity, Equity & InclusionStaff dress to represent NIKE and foster our team spiritAccess to sports activitiesOpportunities to participate in unique NIKE momentsWhat you bringA passion for NIKE and/or love of sportSome experience in retail and/or leadership positionsVery good command of English (written and spoken)Experience and competency in serving exceptional consumer serviceAbility to coach and develop a strong teamStrong focus on communicationFlexibility to work in shifts and on weekendsQualificationsA bachelor’s degree and 6 years of retail experience, or 7 years of retail experience in lieu of a degreeA minimum of 4 years of management experienceExperience with retail operations, budgeting, planning, customer service, sales and people leadership and managementExtensive experience and ability to lead the delivery of a high level of customer service in a brand retailerProficient in Microsoft Office products and retail business systemsAbility to communicate in EnglishAbility to build, lead and manage high‑performing teamsAbility to utilize tools to support conflict resolution and employee coaching and counselingAbility to work weekends, evenings and holidays as neededNIKE Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture and an electric atmosphere for professional development. No matter the location or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.NIKE Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.Employment Type: Full‑TimeVacancy: 1#J-18808-Ljbffr