SAINT LAURENT Department Manager

6 ore fa

Via Milano, Italia SL Luxury Retail S.r.l. A tempo pieno

Reporting to the Store Director, the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved.He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement.MissionAssure the recruitment, development and retainment of customersImplement action plans defined with the HQ and Store director and guarantee follow up at store levelCommunicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staffA Talent Leader and DeveloperCreate and maintain a positive and motivating work environmentMotivate and challenge the team on a daily basis in your departmentA Brand PromoterPromote the culture of the brand internally and externallyBuild a network of people who have an impact on local and international luxury business in order to promote customer loyalty, especially with Top Clients and VIPs.Ensure store atmosphere upholds brand imageA Process ManagerEnsure that all the processes are in compliance with legal, safety, internalrequirements, sustainability, HR and stock organizationChallenge current processes to ensure efficiency and effectiveness in your departmentProfileCommitment to take part in an innovative projectProduct sensitivity and a strong market and fashion trends knowledge, a good general culture levelSignificant experience in the sale of luxury goods or retail: customer portfolioManagerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)High sensitivity to customers experience and loyaltyPrecision, organizational skillsBeing organized and able to prioritize tasks based on the needs of the businessAdaptability, openness, listening abilities, curiosityHigh availability, responsivenessProduct and Fashion sensitivityExcellent interpersonal skills and a passion for providing excellent customer serviceA positive attitude and a willingness to learn and improveSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.Job TypeRegularStart Date ScheduleFull timeOrganizationSL Luxury Retail S.r.l.#J-18808-Ljbffr

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