Lavori attuali relativi a Program Manager, FC SME Team - Pisa - Amazon


  • Pisa, Italia Amazon A tempo pieno

    The Global Specialty Fulfillment (GSF) Team is responsible for building and driving the next generation of operational infrastructure for Amazon's Hub-Spoke business to deliver best-in-class customer experience at the fastest speeds and other upcoming exciting new businesses.Online grocery and ultra-fast delivery are growing at an exponential rate, and with...


  • Pisa, Italia Amazon A tempo pieno

    The Global Specialty Fulfillment (GSF) Team is responsible for building and driving the next generation of operational infrastructure for Amazon's Hub‑Spoke business to deliver best‑in‑class customer experience at the fastest speeds and other upcoming exciting new businesses. Online grocery and ultra‑fast delivery are growing at an exponential rate,...


  • Pisa, Italia Amazon A tempo pieno

    Senior Program Manager, Mixed Multi Leg and Channel SME Job ID: | Amazon.com Services LLC At Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Sr. Program Manager, Tech Subject Matter Expert (SME) to work within the AMZL...


  • pisa, Italia Amazon A tempo pieno

    Senior Program Manager, Mixed Multi Leg and Channel SMEJob ID: | Amazon.com Services LLCAt Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Sr. Program Manager, Tech Subject Matter Expert (SME) to work within the AMZL network....


  • Pisa, Italia Amazon A tempo pieno

    Senior Program Manager, Mixed Multi Leg and Channel SMEJob ID: | Amazon.com Services LLCAt Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Sr. Program Manager, Tech Subject Matter Expert (SME) to work within the AMZL network....


  • pisa, Italia Amazon A tempo pieno

    Senior Program Manager, Mixed Multi Leg and Channel SME Job ID: | Amazon.com Services LLC At Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Sr. Program Manager, Tech Subject Matter Expert (SME) to work within the AMZL...


  • Pisa, Italia Amazon A tempo pieno

    Senior Program Manager, Mixed Multi Leg and Channel SME Job ID: | Amazon.com Services LLC At Amazon, we're working to be the Earth’s most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Sr. Program Manager, Tech Subject Matter Expert (SME) to work within the AMZL...


  • Pisa, Italia Amazon A tempo pieno

    A leading logistics and technology company based in Tuscany, Italy, seeks a skilled Project Manager to play a vital role in developing operational systems for their new grocery and ultra-fast delivery services.The ideal candidate must have at least 3 years of experience in program management, skills in data analysis, and a strong background in stakeholder...


  • Pisa, Italia Amazon A tempo pieno

    A leading logistics and technology company based in Tuscany, Italy, seeks a skilled Project Manager to play a vital role in developing operational systems for their new grocery and ultra-fast delivery services. The ideal candidate must have at least 3 years of experience in program management, skills in data analysis, and a strong background in stakeholder...

  • Senior Tech SME

    1 settimana fa


    Pisa, Italia Amazon A tempo pieno

    A leading technology and logistics company is looking for a Senior Program Manager in Pisa, Italy. This role involves collaborating with tech and operational teams to deliver best-in-class solutions while driving process optimizations. Applicants should possess 5+ years of program management experience and a Bachelor's degree. The position offers competitive...

Program Manager, FC SME Team

5 ore fa


Pisa, Italia Amazon A tempo pieno

The Global Specialty Fulfillment (GSF) Team is responsible for building and driving the next generation of operational infrastructure for Amazon's Hub‑Spoke business to deliver best‑in‑class customer experience at the fastest speeds and other upcoming exciting new businesses. Online grocery and ultra‑fast delivery are growing at an exponential rate, and with planned expansion, we expect volume to grow by several orders of magnitude this year and beyond. Join our team of Fulfillment and Distribution networks across India serving highly engaged customers This is a unique opportunity to play a key role in groundbreaking initiatives, solving challenging and interesting problems as we build the first‑ever distribution network and operational capabilities tailored to grocery and ultra‑fast customer offerings.Key Job ResponsibilitiesServe as SME for AFTX and FaaST systems. Be a SPOC for GSF Distribution, resolving system and API‑related issues for IB (VAST, ePOD, etc.) and OB (MTR, Rodeo, among others). Identify appropriate teams to raise SIMs and work on swift resolution.Act as domain interface with external teams (AFT/FaaST/Trans/Category/SnOP) on system or process‑related issues. Own mechanisms for updates and blurbs in MBRs regarding systemic changes and progress on plans.Lead network‑level best practice identification, design, and standardization. Benchmark with NA/IN operations on processes, execute must‑haves, and own OP requirements.Collaborate with network SME to follow up on critical tickets (Severity 3 and above) for resolution.Provide startup support for launching FCs through testing and launch configurations. Create SOPs and train ops teams on UAT testing. Work toward simplifying testing and reducing time to launch.Own process development for new tools and/or process design related to AFTx/FaaST.Serve as the interface between network SME and FC to drive execution of software/process changes.Provide learning and development support for new hire managers.Manage system configuration changes and optimization within FC control scope.Conduct data analysis to support FC process health checks through standardized tools.Improve end‑user documentation in consultation with network SME to reduce associate and manager learning curves.Basic Qualifications3+ years of program or project management experience3+ years of working cross functionally with tech and non‑tech teams experience3+ years of defining and implementing process improvement initiatives using data and metrics experienceBachelor's degreeKnowledge of Excel (Pivot Tables, VLookups) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications3+ years of driving end to end delivery, and communicating results to senior leadership experience3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr