Shift Area Manager, Last Mile Operations

Shift Area Manager, Last Mile OperationsAt Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is seeking a Station Manager with the chance to be based in Tultitlan, Edomex. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department.Review the operational forecast and determine productivity requirements for sort operation; manage a team group to meet all building’s goals.Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.Proactively identify and lead process improvement initiatives and Lean tools.Key job responsibilitiesYou will be part of the Amazon Logistics Team, responsible for the day‑to‑day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders directly to customers.Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.You are responsible for ensuring that you have a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each route shipments within the AMZL coverage area.Support and assign job duties to process assistants.Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.Track & monitor sorting operation and driver’s dispatch.Continual standing and/or walking an average of 5 miles daily.Ability to work in construction / distribution environments that may be noisy, unlit, unheated, not air‑conditioned.Basic QualificationsBachelor’s degree or equivalent, or 2+ years of Amazon experience3+ years of general experienceWork flexible hours as business demands, including overnight, weekends and holidaysSpeak, write, and read fluently in English, and have the ability to take direction in English2+ years of Direct management experience for employees and their performancePreferred QualificationsExperience in an operational roleDegree in Engineering, Operations or related field is a plus2+ years management experience in a delivery, manufacturing, production or distribution environmentManagement of a minimum of 30 employees (including payroll, performance management, workflow assignment)Interest in long‑term career development in Logistics & TransportationFamiliar with the area and willing to relocateOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Posted: January 5, 2026 (Updated 1 day ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr