Project Manager Operations and IT

2 giorni fa


Milan, Italia Altro A tempo pieno

The Project Manager Operations and IT will play a key role in driving Generali Employee Benefits' business transformation and operational improvements across insurance, commercial, finance, and support functions. The role involves managing change initiatives, optimizing processes and IT systems, and coordinating cross‑functional teams including business analysts, data governance, BI, CRM, and innovation units.Main accountabilities (non‑exhaustive list)Actively support GEB business transformation program and actively support departmental improvements with a broad focus on the following areas : (technical) Insurance, Commercial, Finance & Support Functions; This includes monitoring and reporting activitiesAct as strategic partner to effectuate change, improve processes and (IT) systems across GEB focused on tangible business outcomes : you will be actively involved in all GEB change management activities, working closely with our business analysts and data governance, DwH, BI, CRM and Innovation teams, IT and IT security areas as well as business ownersPMO, monitoring, reporting and escalation management – manage project planning & execution, risk & issue management and reporting & documentationVisible to business users, deliver innovation and improvements : from problem definition to solution design and implementation, managing internal and external stakeholders (ie gather the needs, translate them into clear requirements, coordinate innovation towards implementation of concrete solutions)Improve standardization and adoption of common practices (this includes documentation creation, updating and sharing with both technical (support) resources and business users); Lead knowledge



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