Customer growth
2 settimane fa
Working at SparqA new reality, a new way of thinking about people.We are at the start of an important journey. A new organization is taking shape, driven by a team with the experience and vision to build a company that truly puts people first. At Sparq, people are our strength, our competitive advantage, and the key to both our success and the quality of the service we provide. We rely on a solid project, active clients, an agile structure and the drive to do things differently.About the roleRole: Customer Growth & Success Manager – HR & Data SolutionsLocation: Milan (Hybrid)Reporting to: Commercial DirectorSeniority: 7–10 years of experienceRole and MissionSupport the Commercial Director in driving growth across three solutions: Talent as a Service (Taa S), Head Hunting, and HR Advisory & Data. Build a scalable, sustainable model combining strong relationships, innovation, and advisory excellence — acting as a trusted partner to align HR and business strategies.Client Growth & EngagementGrow and manage a portfolio of corporate and upper–mid-market clients, engaging HR and business leaders.Strengthen long-term relationships and identify new opportunities for expansion.Represent Sparq as a trusted advisor in client meetings, events, and roundtables.Deliver targeted client engagement initiatives to reinforce Sparq's thought leadership Customer Success & DeliveryEnsure excellent client experience by coordinating delivery teams, setting clear SLAs, and managing projects.Handle complex operational issues across finance, legal, and procurement, ensuring compliance and efficiency.Manage complex issues across finance, legal, and procurement, ensuring smooth operations and client satisfaction. Commercial Strategy & PlanningPartner with the Commercial Director on commercial strategy, pricing, priorities, and sales targets.Work on budgeting/forecasting/profitability analysis, ensuring sustainable margins at project and portfolio level.Maintain accurate CRM data, support forecasting, and contribute to sales and growth planning.Leverage analytics and AI-driven insights to monitor performance, predict trends, and optimize commercial decisions. Business DevelopmentDrive business development initiatives, including market expansion, cross-selling, and acquisition of new clients.Understand client needs and translate them into tailored proposals and integrated solutions, leveraging Sparq's full suite of services. About youAt least 8-10 years of experience in B2 B sales or
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Customer Growth
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Milan, Italia Sparq. A tempo pienoWorking at Sparq A new reality, a new way of thinking about people. We are at the start of an important journey. A new organization is taking shape, driven by a team with the experience and vision to build a company that truly puts people first. At Sparq, people are our strength, our competitive advantage, and the key to both our success and the quality of...
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Head of Growth
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Head of Growth
2 settimane fa
Milan, Italia Altro A tempo pienoWe're hiring a Head of Growth to accelerate ShippyPros growth on a global scale with a primary focus on driving sustainable revenue pipeline and product-led growth across the full customer lifecycle focusing on SMB & Mid-Market.In this role you will own our growth engine end to end: from awareness and acquisition to activation, expansion, and retention....
