Guest Experience Welcomist

14 ore fa

rome, lazio, Italia Altro Tempo pieno
Hermès in Rome seeks a Welcomist to join the Customer Experience team. You will greet clients warmly, build strong relationships, and guide them toward the right Métier with luxury service excellence.
You will manage queues, assist with returns and reservations, and help schedule appointments while coordinating with Sales Associates and Operations to ensure smooth online and in-store experiences. Fluency in Italian and English is required.
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