Field Service Engineer
5 giorni fa
OverviewAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.What You Can ExpectIn this position you will be responsible for the onsite technical service. You will perform quarterly maintenance, on site repair and support initial installation of the ROSA© once the purchase has taken place by the hospital. The Field Services Engineer plays a critical role in minimizing downtime, by providing direct and onsite technical support for our capital equipment. In addition to the technical support the Field Service Engineer provides on time precise documentation of all service orders to our customers, manufacturing sites and Quality department.How You\'ll Create ImpactProvide direct first line support and troubleshooting through various communication channels (email/phone/app)Perform on-call emergency repairs for ROSA© on site in the assigned territory and occasionally through EMEAInvestigate product complaints to identify root cause analysis following established processesComplete administrative duties accurately and timely, including field service order documentation, field activity reports, return material authorizations reports in accordance with Zimmer Biomet processesManage quarterly scheduled preventive maintenance, upgrades and installations for the regional install baseDevelop rapport with hospital staff, including surgeons, robotics coordinator, and biomedical departmentUnderstand and operate within standard and site-specific Operating Room protocolPartner with sales representatives and clinical specialist to help prioritize calls, coordinate work, manage escalations, and close the loop with all parties impacted by an adverse service eventManage costs (e.g. travel and expense, overtime, freight charges, etc.) to deliver a high level of service at reasonable cost to the companyWhat Makes You Stand Out2+ years of experience of field support, engineering, or other customer facing function preferably with a medical device companyPrior experience with Robotics or capital medical equipment preferredExcellent communication, organizational and customer relation skillsAbility to work without specific direction on daily activitiesProject management skills would be helpfulTechnical diploma in electronics/mechatronics/computer science. A degree in biomedical engineering, electronics, or a similar field is preferred.Travel ExpectationsUp to 80%EOE/M/F/Vet/Disability#J-18808-Ljbffr
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Field Service Engineer
4 giorni fa
Segrate, Italia Zimmer Biomet A tempo pienoAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward.As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...
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Field Service Engineer
1 settimana fa
Segrate, Lombardia, Italia Zimmer Biomet A tempo pienoAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...
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Field Service Engineer
5 giorni fa
Segrate, Italia Zimmer Biomet A tempo pienoOverview At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and...
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Field Service Engineer
1 giorno fa
segrate, Italia Zimmer Biomet A tempo pienoOverviewAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and...
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Field Service Engineer
1 giorno fa
Segrate, Italia Zimmer Biomet A tempo pienoAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...
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Field Service Engineer
1 giorno fa
Segrate, Italia Zimmer Biomet A tempo pienoAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...
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Segrate, Italia Zimmer Biomet A tempo pienoA leading medical technology company in Italy seeks a Field Services Engineer to provide onsite technical service for ROSA© systems. Responsibilities include troubleshooting, emergency repairs, and maintaining clear documentation of services. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and a...
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Segrate, Italia Zimmer Biomet A tempo pienoA leading medical technology company in Italy seeks a Field Services Engineer to provide onsite technical service for ROSA© systems. Responsibilities include troubleshooting, emergency repairs, and maintaining clear documentation of services. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and a...
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Field Service Engineer – Medical Robotics
1 giorno fa
Segrate, Italia Zimmer Biomet A tempo pienoA global medical technology leader is seeking a Field Services Engineer based in Segrate, Italy. In this role, you will provide technical service, including onsite repairs and quarterly maintenance for medical equipment. Strong skills in communication and customer relations are necessary. Ideal candidates have at least 2 years of field support experience,...
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Field Service Engineer – Medical Robotics
1 giorno fa
Segrate, Italia Zimmer Biomet A tempo pienoA global medical technology leader is seeking a Field Services Engineer based in Segrate, Italy. In this role, you will provide technical service, including onsite repairs and quarterly maintenance for medical equipment. Strong skills in communication and customer relations are necessary. Ideal candidates have at least 2 years of field support experience,...
