Italian Speaking Customer Service Smart Home Technology Company
1 giorno fa
OverviewMercier Consultancy MD is seeking Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the opportunity to work in Greece while helping customers navigate smart home products. You will assist clients in Italian, providing exceptional support and guidance on smart home solutions.ResponsibilitiesManage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in ItalianProvide comprehensive information about product features, usage, and benefits of smart home solutionsAssist customers with technical issues and provide step-by-step guidance in optimizing their smart home systemsResolve customer complaints and inquiries promptly, ensuring an exceptional customer experienceDocument all customer interactions accurately in the CRM system for reference and follow-upCollaborate with technical teams to address complex issues and improve service deliveryStay informed about new products and industry trends to provide relevant and up-to-date assistance to customersRequirementsFluency in Italian (both written and spoken) is essential; knowledge of English is a plusExperience in customer service, preferably within the technology or electronics sectorStrong communication skills with the ability to convey technical information clearlyExcellent problem-solving abilities and a proactive approach to customer issuesAbility to manage multiple inquiries effectively and work well in a fast-paced environmentFamiliarity with customer relationship management (CRM) systems and basic technical troubleshootingWillingness to relocate to Greece and work flexible hours, including evenings and weekends if necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: Customer ServiceIndustries: IT Services and IT ConsultingReferrals increase your chances of interviewing at Mercier Consultancy MD by 2xGet notified about new Customer Service Specialist jobs in Italy .#J-18808-Ljbffr
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Rome, Italia Altro A tempo pienoA technology consulting firm is seeking Italian Speaking Customer Service Representatives to assist customers with smart home technology. Responsibilities include managing inquiries, providing information on product features, and resolving technical issues. The ideal candidate should be fluent in Italian, have experience in customer service, and be open to...
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Italian Speaking Support Agent For Home Appliances Company
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