Guest Relation Agent- Anantara Convento di Amalfi Grand Hotel
5 giorni fa
What will be your mission? As Guest Relation Agent , your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. What will you do? The Guest Relation Agent will be responsible for delivering an exceptional and personalized experience to guests, ensuring a warm welcome, effective communication, and flawless assistance throughout their stay. This role serves as the primary point of contact for guests in a luxury setting, anticipating their needs and resolving any issues to ensure maximum satisfaction. The key responsibilities for this position are:• Welcome guests upon arrival, ensuring they feel valued and comfortable. • Manage check-ins and check-outs with courtesy, accuracy, and efficiency. • Provide detailed information about hotel services, local activities, and attractions. • Listen to and anticipate guest needs, delivering tailored solutions promptly. • Coordinate with other departments (Housekeeping, F&B, Spa, etc.) to ensure all guest requests are fulfilled. • Handle complaints professionally, offering quick and effective resolutions. • Ensure every guest receives personalized service, recognizing VIPs and repeat visitors. • Monitor guest feedback and contribute to the continuous improvement of services. • Support the Front Office team during peak times as needed. What are we looking for? • Previous experience in a similar role, preferably in luxury hospitality. • Excellent communication skills in English and Italian; additional languages are a plus. • Strong guest-focused approach, attention to detail, and problem-solving skills. • Professional appearance and demeanor. • Ability to work both independently and as part of a team, maintaining a positive attitude at all times. • Flexibility to work shifts, including weekends and holidays. Why choose us? Join the World of Anantara and Discover Our Exclusive Benefits At Anantara, we don’t just offer a job; we create exciting career paths and intercultural opportunities across the globe. Being part of our team means enjoying unique benefits that will support you at every step of your professional journey: Global Travel with Exclusive Discounts: Special employee rates starting at just 36 euros at any of the nearly 400 Minor Hotels properties, with approximately 60,000 rooms in 26 countries. Plus, enjoy a 30% discount on food and beverage (F&B) services.Friends & Family Program: Enable your friends and family to travel worldwide with discounts of up to 25%.Exclusive Discounts: Access special offers across a wide range of online stores and leisure activities through our dedicated employee benefits portal.Training and Development: Enjoy professional growth opportunities through our dedicated programs on the "University" platform, featuring apps to improve your language skills and expand your expertise.International Career Opportunities: Explore endless career possibilities within the Minor Hotels group.Competitive Compensation : 13th and 14th-month salary and severance
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Italia Minor Hotels - Southern Europe A tempo pienoWhat will be your mission? As Guest Relation Agent , your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. What will you do? The Guest Relation Agent will be responsible for delivering an exceptional and personalized experience to guests, ensuring a warm welcome, effective communication, and flawless...
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Italia Minor Hotels A tempo pienoJoin Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.You will also be...
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Receptionist-Anantara Convento di Amalfi Grand Hotel
3 settimane fa
Italia Minor Hotels - Southern Europe A tempo pienoWhat will be your mission? As Receptionist , you will be responsible for attending guests’ needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel’s vision and values on customer satisfaction. What will you do? Reporting to the Front Office Manager, the resource will take care of...
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Italia Minor Hotels - Southern Europe A tempo pienoWhat will be your mission? As Receptionist , you will be responsible for attending guests’ needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel’s vision and values on customer satisfaction. What will you do? Reporting to the Front Office Manager, the resource will take care of...
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Bellboy- Anantara Convento di Amalfi Grand Hotel
2 giorni fa
Italia Minor Hotels A tempo pienoJoin Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.You will also be...
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Italia Minor Hotels A tempo pienoJoin Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.You will also be...
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Italia Minor Hotels A tempo pienoJoin Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.You will also be...
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Italia Minor Hotels - Southern Europe A tempo pienoWhat will be your mission? As Chef De Rang you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience. What will you do? Reporting to the maître, the selected resource will be in charge of a specific station of the restaurant.Please note that this is not an exhaustive list of...
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GUEST RELATION AGENT
5 giorni fa
Italia Delphina Hotels & Resorts A tempo pienoIl Resort Valle dell'Erica Thalasso & SPA per la stagione estiva 2026 ricerca: GUEST RELATION AGENT Il/la candidato/a ideale ha maturato esperienza nel ruolo in strutture alberghiere di lusso. Requisiti richiesti: * Ottima conoscenza della lingua inglese; gradita una seconda lingua straniera * Spiccate capacità relazionali e predisposizione al contatto con...
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GUEST RELATION AGENT
1 settimana fa
Italia Delphina Hotels & Resorts A tempo pienoIl Resort Valle dell'Erica Thalasso & SPA per la stagione estiva 2026 ricerca: GUEST RELATION AGENT Il/la candidato/a ideale ha maturato esperienza nel ruolo in strutture alberghiere di lusso. Requisiti richiesti: * Ottima conoscenza della lingua inglese; gradita una seconda lingua straniera * Spiccate capacità relazionali e predisposizione al contatto con...
