Business Travel Consultant Team Leader
5 giorni fa
We are looking for a driven and enthusiastic Business Travel Consultant Team Leader (m/w/d) , who desires to contribute to the growth and success of our Service Team. Your role in BizAway As a Team Leader, you will play a key role in guiding and supporting a group of Travel Agents, ensuring excellence in service delivery and operational performance. You will be responsible for maintaining high-quality standards, fostering a positive team culture, and collaborating cross-functionally with other departments (Quality, WFM, Back Office, and GTM&VIP teams) to achieve business goals. Lead, motivate, and support a team of Travel Agents in their daily activities Monitor KPIs related to service quality, productivity, and client satisfaction Conduct regular 1:1s, performance reviews, and feedback sessions. Coordinate training needs and collaborate with the Quality & Training area Ensure team compliance with internal processes and SLA commitments Work closely with Workforce Management to plan shifts and capacity Support escalations and complex cases, ensuring client-first resolution Identify opportunities for process improvement and automation Contribute to projects aimed at enhancing service efficiency and scalability. Your basic qualifications 5+ years of experience in a travel management or customer service environment Proven experience leading teams (in travel industry) Strong knowledge of GDS systems (Amadeus, Galileo, Sabre) Excellent communication, organizational, and problem-solving skills Fluent in Italian and English (other European languages are a plus) A proactive mindset, with the ability to inspire and lead by example Passion for people development and continuous improvement. We are also interested in Ability to learn and adapt to new software technologies Familiarity with Zendesk or other ticketing/CRM systems. Experience in managing multilingual or multi-market operations Strong verbal and written communication skills Our offer ️ A seat on a scale-up with skyrocketing growth Attractive Compensation, Including Equity In The Company Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions Multicultural and international team Collaborative and smart environment to work and learn Free coffee to kick-start your day and free beers to celebrate together Hybrid setting and flexible working policy and great offices in Europe
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Milan, Italia Altro A tempo pienoCTI (Cisalpina Tours International), società italiana parte di MSC Group e leader nel settore Business Travel , è alla ricerca di professionisti appassionati e competenti da inserire come Business Travel Consultant presso le sedi di: (…)Forte della tua esperienza pregressa, organizzerai con cura e precisione le trasferte di lavoro dei dipendenti delle...
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Experienced business travel consultant
5 giorni fa
Milan, Italia CISALPINA TOURS SPA A tempo pienoCTI (Cisalpina Tours International), società italiana parte di MSC Group e leader nel settore Business Travel, è alla ricerca di professionisti appassionati e competenti da inserire come Business Travel Consultant presso le sedi di:Rosta – Corso Moncenisio, 41, 10090 Rosta TOMilano – Via Monte Rosa, 91, 20149 Milano MIRoma – Lungotevere Vittorio...
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Experienced Business Travel Consultant
1 settimana fa
Milan, Italia CISALPINA TOURS SPA A tempo pienoCTI (Cisalpina Tours International) , società italiana parte di MSC Group e leader nel settore Business Travel , è alla ricerca di professionisti appassionati e competenti da inserire come Business Travel Consultant presso le sedi di: Rosta – Corso Moncenisio, 41, 10090 Rosta TO Milano – Via Monte Rosa, 91, 20149 Milano MI Roma – Lungotevere Vittorio...
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Experienced Business Travel Consultant
5 giorni fa
Milan, Italia CISALPINA TOURS SPA A tempo pienoCTI (Cisalpina Tours International) , società italiana parte di MSC Group e leader nel settore Business Travel , è alla ricerca di professionisti appassionati e competenti da inserire come Business Travel Consultant presso le sedi di: Rosta – Corso Moncenisio, 41, 10090 Rosta TO Milano – Via Monte Rosa, 91, 20149 Milano MI Roma – Lungotevere Vittorio...
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Experienced business travel consultant
5 giorni fa
Milan, Italia CISALPINA TOURS SPA A tempo pieno, società italiana parte di e leader nel settore Business Travel , è alla ricerca di professionisti appassionati e competenti da inserire come Business Travel Consultant presso le sedi di:Rosta – Corso Moncenisio, 41, 10090 Rosta TO Milano – Via Monte Rosa, 91, 20149 Milano MI Roma – Lungotevere Vittorio Gassman, 22, 00146 Roma RMVerona – Vicolo S....
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Business Travel Consultant
5 giorni fa
Milan, Italia BizAway A tempo pienoWe are looking for a driven and enthusiastic Business Travel Consultants (m/w/d) , who desires to contribute to the growth and success of our Service Team.Your role in BizAway : As our Business Travel Consultant, you will be the primary point of contact for our corporate clients, dedicated to crafting seamless travel experiences that prioritize efficiency,...
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Remote Travel Consultant
15 ore fa
Milan, Italia Xperience Xscape Travels A tempo pienoAs a Remote Travel Consultant, you’ll work with our clients to design memorable travel experiences. You will assist clients in choosing destinations, booking flights, and curating their ideal vacation packages. This is an excellent opportunity to gain experience in the travel industry and learn the ins and outs of customer service, travel booking, and...
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Business Travel Key Account
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Milan, Italia Altro A tempo pienoSiamo una società di ricerca e selezione del personale incaricata da una multinazionale leader mondiale nel Business Travel , che sta ampliando la propria presenza sul territorio italiano.Per il potenziamento della rete commerciale ricerchiamo professionisti qualificati per il ruolo di Business Travel Specialist , BTS ,figura chiave nella gestione, nello...
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Remote Travel Consultant
15 ore fa
Milan, Italia Affinity Travels A tempo pieno️ About the role Are you the go-to person for vacation tips, flight hacks, and dreamy getaways? Turn your passion for travel into a rewarding career as a Remote Travel Consultant from Europe, Latin America or the US You will help clients plan unforgettable trips from beach escapes and adventure tours to amazing cruises and family vacations all from the...
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Business Travel Key Account
6 ore fa
Milan, Italia Altro A tempo pienoSiamo una società di ricerca e selezione del personale incaricata da una multinazionale leader mondiale nelBusiness Travel , che sta ampliando la propria presenza sul territorio italiano.Per il potenziamento della rete commerciale ricerchiamo professionisti qualificati per il ruolo diBusiness Travel Specialist , BTS ,figura chiave nella gestione, nello...
