E-commerce Operations
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Il nostro cliente è una realtà imprenditoriale leader nel settore degli integratori alimentari e con sede a Monza, che ci ha incaricati della ricerca di:
E-commerce Operations & Customer Care Specialist
Mission del ruolo. Garantire un'esperienza cliente eccellente e la corretta operatività quotidiana dei canali di vendita online diretti (Shopify Plus) e marketplace (Amazon Italia/EU), presidiando sia l'assistenza clienti sia il back-office e-commerce, in un contesto di prodotto regolato (integratori alimentari).
Responsabilità principali — E-commerce Operations (70%)
- Back-office Shopify Plus: processamento ordini, gestione e aggiornamento schede prodotto/catalogo, merchandising di base, impostazione promozioni.
- Operatività su Amazon Seller Central: listing, gestione case, coordinamento inventario/FBA, monitoraggio
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