Senior UX Researcher

Join to apply for the Senior UX Researcher role at Lansweeper. (Location: Rome, Latium, Italy)Context & ImpactWe’re hiring a UX Researcher (Senior/Experienced) to strengthen our UX team. As one of two dedicated researchers, you’ll play a pivotal role in shaping product direction by uncovering user problems before designers start crafting solutions. Your work ensures that Lansweeper doesn’t just build features – we build the right solutions to real user needs.ChallengeBalancing multiple research projects across products and squadsBuilding product knowledge fast while shifting between initiativesRecruiting and engaging B2B enterprise users, who are harder to reach than consumersSelecting the right methodologies (focus groups, interviews, surveys, usability testing) under time constraintsPartnering with PMs and Designers to validate strategic product decisionsKey ResponsibilitiesLead user research across the full discovery phase: interviews, focus groups, usability tests, surveysPartner with Product Managers to validate business assumptions with real usersTranslate findings into clear insights, requirements, and recommendationsCollaborate with UX Designers to ensure research insights fuel the design processManage research data and knowledge base using tools like Dovetail, Typeform, PendoKey RequirementsHard skillsProfessional experience as a UX Researcher or UX Designer with strong research focusFluent in qualitative and quantitative methods (user interviews, usability testing, surveys, data analysis)Skilled in research tools (Dovetail, Typeform, Pendo or equivalents)Ability to run and moderate focus groups with enterprise customersSolid grounding in B2B SaaS / enterprise software contextSoft SkillsListening & facilitation skills — leading without influencingStrong communicator who can simplify complex findingsOrganized, able to juggle multiple research projects across squadsOur OfferCompetitive salary according to industry benchmarks (Band 7)Benefits: meal vouchers, insurance, eco vouchers, net allowance (location‑dependent)Career growth & learning opportunitiesFlexibility in working hours and working from homeCompany events and perksCompany InfoLansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT. With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.We Help Our CustomersTame hybrid infrastructuresManage compliance risksReduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystemsOur Culture Is Built On Four ValuesOne Team – united across boundariesWe Care – customers and people at the centerWe Grow – learning, sharing, improvingWe Deliver – focusing on what truly mattersTeam InfoYou’ll join the UX team of 6 (4 Designers, 2 Researchers), reporting into UX leadership, and working closely with Product Managers, Developers, and Product Marketing. The researchers work across initiatives, while designers focus on specific product areas.Call To ActionReady to be the voice of the user at Lansweeper? Apply now — or share this role with someone in your network.Position DetailsSeniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Information TechnologyIndustries: Software DevelopmentGet notified about new User Experience Researcher jobs in Rome, Latium, Italy.#J-18808-Ljbffr