Post Sales Technical Engineer – Renewable Energy

1 settimana fa


Milan, Italia Altro A tempo pieno

Manpower Professional, società di ricerca e selezione di profili qualificati middle-senior, cerca una figura di Service – Tecnico Post Sales .Il nostro cliente è un’azienda tecnologica in grande crescita, con sede a Milano e che sviluppa piattaforme software e sistemi di monitoraggio per impianti da fonti rinnovabili (in particolare fotovoltaico) rivolte a clienti in Italia e all’estero.Mansioni e responsabilitàGestire l’ assistenza tecnica post-vendita tramite piattaforma di ticketing, mail e, quando necessario, call/videocall con i clienti;Analizzare le anomalie segnalate e risolverle attraverso configurazioni e personalizzazioni sulle applicazioni web-based proprietarie;Utilizzare strumenti di accesso remoto (es. AnyDesk, TeamViewer) per intervenire sui sistemi dei clienti;Interfacciarsi con il team Post Sales di II livello e con i tecnici per i casi più complessi o che richiedono interventi di programmazione o di intervento in loco;Garantire tempi di risposta e livello di servizio ottimali , anche coordinando eventuali interventi on site dei tecnici di campo.Cosa stiamo cercandoDiploma, laurea o master in discipline tecniche (elettrotecnica, automazione, energetica, telecomunicazioni o affini);Buone basi di informatica e networking (PC, reti, protocolli TCP/IP). Gradita conoscenza di SCADA e protocolli come Modbus;Preferibile esperienza con sistemi di monitoraggio e controllo in ambito rinnovabili (fotovoltaico in particolare) o in ruoli analoghi di service/post sales tecnico;Conoscenza della lingua inglese a livello B2, per gestire interazioni anche con clienti esteri;Spiccate capacità di problem solving, gestione delle priorità e rispetto delle scadenze, oltre ad un forte orientamento al cliente.La sede è a Milano, con possibilità di smart working fino a 3-4 giorni a settimana, con orari da lunedì a venerdì (9-18).L’assunzione è diretta, a tempo indeterminato, con RAL in fascia € in funzione dell’esperienza effettiva, oltre a ticket restaurant, welfare e sistema incentivante.Manpower e le altre Società di ManpowerGroup garantiscono (ai sensi del D.Lgs 198/2006, D.Lgs.215/2003 e D.Lgs.216/2003) pari opportunità di accesso al lavoro a tutt* i/le candidat* e sono impegnate nel favorire il rispetto delle diversità e l’inclusione sul posto di lavoro.Il servizio è gratuito. I/Le candidat* sono invitati a leggere l’informativa Privacy disponibile su Aut. Min. Prot. N. 1116 - SG - del 26/11/04. Il titolare della registrazione e/o candidatura dichiara di essere a conoscenza delle sanzioni penali previste in caso di dichiarazioni mendaci ai sensi e per gli effetti dell’art.46 del D.P.R. 445/2000.Cinisello Balsamo, Lombardy, Italy 10 months ago#J-18808-Ljbffr



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