Customer Success Engineer
2 settimane fa
About Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. As the first unicorn in public transportation technology, Optibus is driving the modernization of mass transit to make it the preferred choice for cities and passengers alike. About the position: We are looking for a Customer Success Engineer to join our global Customer Success team Based in Italy, this person will play a key role as the central technical partner for our customers. From onboarding new clients, helping reach their initial desired value promptly, to ensuring they achieve continuous, measurable value from the Optibus platform at every stage of their journey. Our CSEs are Optibus subject matter experts who bridge the gap between customer business goals and our technology. They guide our customers towards value realisation, including adoption of the platform, strategic technical enablement, solution design, integrations, running workshops, providing technical coaching, and collaborating cross-functionally across the business to drive long-term customer success. You will work closely with our wider team, including Support, PMO, in addition to Revenue (including
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Customer Success Engineer
2 settimane fa
Torino, Italia Optibus A tempo pienoAbout Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer success engineer
2 settimane fa
Torino, Italia Optibus A tempo pienoAbout Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success Engineer
1 settimana fa
Torino, Italia Optibus A tempo pienoAbout Optibus:Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success Engineer
5 giorni fa
Torino, Italia Optibus A tempo pienoAbout Optibus : Optibusis a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide.Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success Engineer
1 settimana fa
Torino, Italia Optibus A tempo pienoAbout Optibus:Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success Engineer — Tech Enablement
5 giorni fa
Torino, Italia Optibus A tempo pienoA technology company in public transportation, based in Torino, is seeking a Customer Success Engineer to join their global team.This role involves onboarding clients and ensuring they derive continuous value from the platform while acting as a technical partner.Candidates should have a strong background in client-facing roles, exceptional communication...
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Customer Success Manager
3 giorni fa
Torino, Italia Spoki A tempo pienoAbout UsSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence.We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built on...
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Customer Success Manager
2 settimane fa
Torino, Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
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Customer success manager
3 settimane fa
Torino, Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through Whats App and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
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Customer Success Manager
1 settimana fa
Torino, Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...