Reservations/Guest Services Manager
2 ore fa
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance
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Guest Services Manager
2 ore fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:Hotel...
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Guest Services Manager
2 ore fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel...
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Guest Services Manager
2 ore fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
2 ore fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel...
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Guest Services Manager
2 ore fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:Hotel...
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Cluster Reservations Manager
3 settimane fa
milano, Italia Antal International Network A tempo pienoOverviewA great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in MilanAs the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties. Your mission will be to uphold the brand’s vision and values,...
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Cluster Reservations Manager
46 minuti fa
Milano, Italia Antal International Network A tempo pienoOverviewA great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in MilanAs the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties.Your mission will be to uphold the brand's vision and values, drive...
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Guest Services Intern
2 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25127112 **Job Category**Management Development Programs/Interns **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Qualifications**: 1. A College Degree or in the process of receiving one. 2....
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Guest Services Intern
5 giorni fa
Milano, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25194250 **Job Category**Management Development Programs/Interns **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Place of work**: Back office areas. **Basic requirements**: Qualifications: 1. A...
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Cluster Reservations Manager
2 settimane fa
Milano, Italia Antal International Network A tempo pienoOverview A great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in Milan As the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties. Your mission will be to uphold the brand’s vision and values,...
