Technician, Fleet Services

About GoodyearWe’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team driven by bold thinking, relentless energy, and a passion for exceeding expectations. If you’re ready to embrace change and grow your impact, let’s go.Why This Role MattersAs a Fleet Service Technician you will be part of Goodyear Total Mobility in Italy, supporting the North of the country.What You’ll DoCommunicate, support, and coordinate our quality service provided by Goodyear's Service Providers for Goodyear contracted fleets.Drive service provider improvements with particular emphasis on cost-effectiveness and appropriate service levels.Manage tire usage, control and monitor all tires to ensure they are used correctly (reuse where relevant).Establish guidelines and service policies with internal stakeholders to achieve the best mileage performance; work with Service Providers to maintain a high standard of quality service through effective communication, improvement plans, and use of Goodyear technological applications.Coordinate with fleet customer points of contact to enable the provision of quality service; audit, control, monitor and analyze tire maintenance services.Register and promote the shipment of demounted tires for recycling and retread via Goodyear’s system application.Promote the use and training of our mobility solutions, and follow up on and analyze data from our reporting tools to optimize and improve profitability.Utilize reporting tools proactively, audit service reviews, and develop and implement service improvement plans.What You’ll BringKnowledge in Tyre Dealer Operations (nice to have)Post‑Sale Service experience for truck and fleet tires (nice to have)Tire transport industry knowledge (nice to have)Proficiency with Microsoft Office (user), Excel (preferably advanced), Internet (user), and apps (user)Position based in North of Italy with availability to travel (80%)Flexibility, communication skills, and an agile approach to day‑to‑day activitiesLanguages: Italian (native) and English (B1 level)We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.Seniority levelEntry levelEmployment typeFull‑timeJob functionInformation TechnologyIndustriesMotor Vehicle ManufacturingGoodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.#J-18808-Ljbffr