Lavori attuali relativi a Anti-Financial Crime Operations Service Delivery Unit Professional - Milan - Generali
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Senior aml manager
3 giorni fa
Milan, Italia OSL Pay A tempo pienoSenior AML Manager - Deputy MLROWe are seeking a seasoned AML professional to support the MLRO in overseeing the anti-financial crime program of our OSL Pay division.Reporting directly to the MLRO, the Deputy MLRO assists in managing the company's anti-money laundering, counter-terrorist financing, and sanctions compliance programs. The Deputy MLRO plays a...
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Senior aml manager
3 giorni fa
Milan, Italia OSL Pay A tempo pienoSenior AML Manager - Deputy MLROWe are seeking a seasoned AML professional to support the MLRO in overseeing the anti-financial crime program of our OSL Pay division.Reporting directly to the MLRO, the Deputy MLRO assists in managing the company's anti-money laundering, counter-terrorist financing, and sanctions compliance programs. The Deputy MLRO plays a...
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Senior Logistics Operations Manager
3 settimane fa
Milan, Italia Delivery Mates A tempo pienoWe are looking for a Senior Logistics Operations Manager to lead our Italian operations and drive performance, quality and profitability across Milan, Bologna and Rome. You will own the operational KPIs and service quality, lead multi-city teams (controllers, HR/people support and local operations staff), manage the P&L and budget, and represent the company...
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Service Specialist
2 settimane fa
Milan, Italia Volkswagen Financial Services A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial ServicesHe/She contributes to ensuring the efficiency of long-term rental and fleet management through the affiliated network during the contractual period. Responsibilities include managing damage repair and maintenance services, monitoring timing and costs of interventions. He/She...
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Service Specialist
2 settimane fa
Milan, Italia Volkswagen Financial Services A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services He/She contributes to ensuring the efficiency of long-term rental and fleet management through the affiliated network during the contractual period. Responsibilities include managing damage repair and maintenance services, monitoring timing and costs of interventions. He/She...
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Regional Service Director
4 settimane fa
Milan, Italia Astute People A tempo pienoExecutive role leading service operations, growth and P&L for a leading EfW business. Why you’ll love this role Shape strategy and delivery across Southern Europe Competitive package with leadership scope What you’ll be doing Lead P&L, order intake and service agreements Build and develop account, field and technical teams Drive BD, execution and...
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Senior AML Manager
6 ore fa
Milan, Italia OSL Pay A tempo pienoSenior AML Manager - Deputy MLRO We are seeking a seasoned AML professional to support the MLRO in overseeing the anti-financial crime program of our OSL Pay division. Reporting directly to the MLRO, the Deputy MLRO assists in managing the company's anti-money laundering, counter-terrorist financing, and sanctions compliance programs. The Deputy MLRO plays a...
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Head of Operations
7 giorni fa
Milan, Italia OSL Pay A tempo pienoHead of Operations OSL Pay is a forward-thinking company dedicated to revolutionizing the payments landscape. We are committed to delivering exceptional value to our clients and stakeholders through innovative solutions and operational excellence. As we continue to grow, we are seeking a dynamic and experienced Head of Operations to join our executive...
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Head of Operations
4 giorni fa
Milan, Italia OSL Pay A tempo pienoHead of Operations OSL Pay is a forward-thinking company dedicated to revolutionizing the payments landscape. We are committed to delivering exceptional value to our clients and stakeholders through innovative solutions and operational excellence. As we continue to grow, we are seeking a dynamic and experienced Head of Operations to join our executive...
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Head of Operations
4 giorni fa
Milan, Italia Altro A tempo pienoOverviewHead of Operations OSL Pay is a forward-thinking company dedicated to revolutionizing the payments landscape. We are committed to delivering exceptional value to our clients and stakeholders through innovative solutions and operational excellence. As we continue to grow, we are seeking a dynamic and experienced Head of Operations to join our...
Anti-Financial Crime Operations Service Delivery Unit Professional
1 ora fa
Join to apply for the Performance and Service Professional role at GeneraliIn GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we’re looking for a performance and service professional.The Know Your Customer / Anti Financial Crime Shared Service Center develops and oversees performance framework and continuous improvement for Anti‑Financial Crime and Anti‑Money Laundering service across all locations, ensuring transparency, operational efficiency, and process enhancement in service delivery to Business Units.The performance and service professional contributes to Service Level monitoring and process improvement for Anti‑Financial Crime and Anti‑Money Laundering service, supporting and ensuring timely reporting cycles and contributing to high‑quality insights to senior management.Supporting the execution of the performance management framework for KYC/Anti Financial Crime Shared Service Center, validating and analyzing operational and performance data.Providing operational support, ensuring documentation maintenance and accurate and reliable tracking of data.Key ResponsibilitiesSupport SLA compliance monitoring, identifying deviations and proposing corrective actions.Provide actionable insights to improve processes and subsequently implement initiatives with a continuous improvement approach.Coordinate local teams across Shared Service locations for data collection, input and validation.Support the preparation of performance review meetings and periodic KPI reports.Provide analytical support for benchmarking and productivity tracking.Support managing outsourcing performance and ensure compliance with defined SLAs and KPIs.Contribute to the development and maintenance of the performance governance model.Support continuous improvement projects, contributing to data analysis and monitoring of implemented actions.Monitor SLA adherence, identify anomalies and escalations to management.Support the organization and preparation of dashboards and performance reports (KPIs, SLAs, cost, productivity) for periodic reviews and governance meetings.Support in the activation of selected standardization initiatives.Facilitate knowledge sharing and adoption of best practices.Assist in the consolidation and formatting of periodic dashboards and KPI packs.RequirementsTechnical capabilitiesSolid understanding of shared service operations and performance governance models.Analytical accuracy, strong attention to detail and ability to synthesize large data sets.Good knowledge of KPI and SLA frameworks and performance reporting principles.Proficiency in data analysis and visualization tools (e.g., Power BI, Tableau, Excel) and in MS Office suite.Strategic capabilitiesProblem‑solving mindset and capacity to identify trends and improvement areas.Strong attention to detail and operational task ownership.Collaboration and communication skills to interact with SSC peers and management.Curiosity and proactive attitude to support process standardization and efficiency gains.Ideal backgroundBachelor’s degree in Economics, Statistics, Business Administration or related field.4–6 years experience in transformation projects in operational environments, or in performance management and reporting roles. Previous experience in PMO roles highly valued.Professional proficiency in written and spoken English.Company ProfileGenerali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees.GOSP - Generali Operations Service Platform is a joint‑venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Based in Italy it has 6 branches across Europe and employs about 1,200 people.Seniority levelAssociateEmployment typeFull‑timeJob functionInformation TechnologyIndustriesInsuranceReferrals increase your chances of interviewing at Generali by 2xGet notified about new Performance Specialist jobs in Milan, Lombardy, Italy.#J-18808-Ljbffr
