Field Application Specialist based in Turin

OverviewWondering what’s within Beckman Coulter Diagnostics? Take a closer look.Beckman Coulter Diagnostics has a long history of advancing and optimizing the laboratory to move science and healthcare forward. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates, and we invest in you to build a meaningful career with support to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of Diagnostics Companies at Danaher to improve patient lives with diagnostic tools addressing the world’s biggest health challenges.The Field Applications Specialist (FAS) based in Turin for Beckman Coulter Diagnostics is responsible for providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.This position is part of the European Implementation Team and, as an FAS, you will be located in Italy supporting our local and European customers and impacting patient health and overall well-being.At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.ResponsibilitiesYou will be a part of the Field Applications Specialist Team and report to the Field Application Manager responsible for providing frontline support by resolving customer problems and issues through technical, scientific expertise and troubleshooting. You will help drive revenue growth while ensuring strong customer contract retention rates and warranty conversion. Use critical thinking to resolve application issues, train our customers, verify the operational performance and data quality of systems. If you thrive in a fast-paced role and want to be part of an extraordinary European post-sales organization—read on.In this role, you will have the opportunity to :Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams.Be supported by a strong leadership team, involved in key projects to deliver successful installations for customers that meet their requirements and those of the company.Provide excellent professional support and training to Beckman Coulter’s customers.Maintain customer support logs and internal records in a timely manner, resolving issues to deliver a high-quality Customer Experience.Develop commercial awareness through cross-functional support of the business to increase growth opportunities and demonstrate to our Customers our pioneering innovation solutions and new products for the market.QualificationsThe essential requirements of the job include :University Scientific degree + minimum 1 year of experience in chemical chemistry and immunoassaysFluent in Italian and English. A third European language would be a strong plus.Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.Ability to travel and provide service in the assigned geography, as well as periodic travel to other areas and overnight travel.Ability to work flexible hours as per the business needs.Travel and environmentTravel within the Italian and European region (up to 90%, 70% Italy and 20% Europe) to support customers using technical expertise with overnight stays (up to 50%) as needed.Hold a current valid driver’s license and good driving record. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.#LI-KS1#LI-RemoteFAS operate independently within their geographic territory; however we operate as a team to share standard methodologies, mentor and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop.At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.You may not check every requirement, or your experience may look a little different from what we outlined, but if you think you can bring value to Beckman Coulter, we encourage you to applyJoin our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visit .At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce. Our associates, customers and shareholders contribute unique perspectives as a result of these diverse attributes.#J-18808-Ljbffr