Sales & Service Specialist - Boutique Padova
7 giorni fa
The Sales & Service Specialist is the main contact between customers and the store, managing the after-sales service, assisting clients with queries, reservations, and complaints in accordance with the excellence of Hermès, developing and delivering the most memorable journey for clients, embodying the brand values to provide heartfelt and bespoke attention to customers. ResponsibilitiesBe the contact for clients and manage the after-sales service Efficient communication and problem solving to help finalize and find a solution to client issues Handle all relevant customer services: managing complaints, appointment requests, special and personalized orders, reservations and wishes, remote sales, etc. Evaluate customer requests received and proactively suggest alternative solutions when appropriate Control the logistic process of the product Be aware of company procedures and systems and ensure compliance Be in partnership with the sales team to optimize and simplify back-office procedures for customer requestsSupport CRM activities and the correct updating of customer information. Profile / QualificationsBachelor’s degree, but not mandatory, preferably with a fashion / linguistic focus Fluency in Italian and English. A third language will be considered an advantage Professional background: experience in an operations and / or customer service position, preferably in a retail boutique Proficient with Excel / IT toolsProfessionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile. Hermès engages positive and passionate people who own the following requirements :Excellent interpersonal and communication skills, with a customer service orientation Team player mentality to build meaningful relationships and ability to work autonomously Availability, flexibility and dynamism to function in a high-pace environmentDetermined to be part of a people-centric retail project, which requires vocation for human values, passion and a strong aesthetic sense. In Hermès, diversity of experience and perspectives create a better work environment. We value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès#J-18808-Ljbffr
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Boutique Sales Leader
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Rome, Italia Chopard A tempo pienoA luxury brand is seeking a sales professional in Rome, Italy to manage Boutique sales and customer relationships. The role involves achieving monthly sales targets, maintaining operations in the Boutique, and providing excellent customer service. Utilize Salesforce for client management and develop the client portfolio. The ideal candidate should be...
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Service Specialist...
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Rome, Italia 365 Gradi A tempo pienoOverviewIl nostro cliente è un rinomato gruppo operante nel settore degli impianti da oltre quarant'anni, con sedi produttive e commerciali nel mondo. Il gruppo conta oltre 300 dipendenti, registra un fatturato superiore ai 75 milioni di euro ed è orientato all'innovazione continua, all'avanguardia tecnologica e alla sostenibilità ambientale.Per la sede...
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Luxury Boutique Client Advisor
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Luxury Boutique Client Advisor
4 ore fa
Rome, Italia Loro Piana A tempo pienoOverview Descrizione dell7offerta di lavoro: A prestigious luxury brand in Capri is seeking a seasonal Client Advisor to enhance customer satisfaction at their Sea Resort boutique. The ideal candidate will showcase luxury products while ensuring excellent service and fostering client loyalty. Responsibilities include managing commercial relations, executing...
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Rome, Italia Chopard Italia S.R.L. A tempo pienoA luxury jewelry brand is seeking a Sales Associate for their Boutique in Milan. The successful candidate will manage sales activities and provide excellent customer service. Ideal candidates should have a passion for luxury retail and strong interpersonal skills. This role offers prospects for personal growth and the opportunity to represent a premium...
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Rome, Italia Sidler Sa A tempo pienoA prestigious luxury brand based in Florence is seeking an experienced Sales Consultant to ensure smooth store operations and provide exceptional customer service. The ideal candidate must have at least 3 years of retail experience in luxury Ready-to-Wear, showcasing strong communication skills and a customer-oriented mindset. The role entails assisting...
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Luxury Boutique Client Advisor
7 giorni fa
Rome, Italia Loro Piana A tempo pienoA prestigious luxury brand in Capri is seeking a seasonal Client Advisor to enhance customer satisfaction at their Sea Resort boutique. The ideal candidate will showcase luxury products while ensuring excellent service and fostering client loyalty. Responsibilities include managing commercial relations, executing sales processes, and maintaining store...
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Rome, Italia Hermès A tempo pienoA luxury fashion retailer is seeking a Team Supervisor in Rome to lead a team focused on providing an exceptional customer experience. The ideal candidate will inspire staff while developing sales and fostering long-term client relationships. Required qualifications include fluency in Italian and English, a Bachelor's degree, and previous experience in...
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Rome, Italia Hermès A tempo pienoA luxury fashion retailer is seeking a Team Supervisor in Rome to lead a team focused on providing an exceptional customer experience. The ideal candidate will inspire staff while developing sales and fostering long-term client relationships. Required qualifications include fluency in Italian and English, a Bachelor’s degree, and previous experience in a...
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Luxury Boutique Sales Concierge
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Rome, Italia Altro A tempo pienoUn'azienda di moda premium cerca un Sales Assistant per la nuova boutique di Milano. Il candidato ideale avrà esperienza nel settore luxury retail e dovrà fornire un servizio esclusivo e personalizzato ai clienti. Il ruolo richiede ottime capacità relazionali, conoscenza delle tecniche di vendita e una fluente conoscenza dell'italiano e dell'inglese. Si...
