Application Analyst Pharmacist

Clinical Application Analyst – Pharmacy

Our Clinical Application team works closely with healthcare organisations to help them successfully implement and maximise the value of InterSystems’ healthcare solutions. We are looking for a Clinical Application Analyst – Pharmacy with a strong clinical background and experience working as a Hospital Pharmacist , who can combine their healthcare expertise with an understanding of clinical information systems and customer needs.

In this role, you will become a subject matter expert for pharmacy-related workflows and an important point of contact for customers. You will work closely with healthcare professionals and other stakeholders to understand their processes, identify the best-fit solution and support the successful adoption of InterSystems products.

The role offers the opportunity to work at the intersection of clinical practice, healthcare technology and customer consultancy , contributing to implementations that can improve the way healthcare organisations deliver care. The role requires a willingness and availability to travel to customer sites as required.

Key Responsibilities –

• Work closely with customers to understand their pharmacy workflows, clinical processes and business requirements.
• Act as a subject matter expert for pharmacy-related functionality and provide guidance on the effective use and implementation of InterSystems solutions.
• Assess customer requirements and advise on the best-fit standard solution, minimising unnecessary customer-specific developments.
• Conduct customer workshops, training sessions and presentations, communicating complex concepts clearly to both clinical and non-clinical audiences.
• Support customers in maximising the benefits of InterSystems solutions and adopting effective and standardised processes.
• Translate clinical and business requirements into clear functional specifications and documentation.
• Contribute to business process mapping and the analysis of existing customer workflows.
• Work collaboratively with multidisciplinary teams, including clinical, technical, product and implementation teams.
• Support software testing and validation activities to ensure solutions meet agreed clinical and functional requirements.
• Keep up to date with new product developments and understand how new functionality can support customer needs.
• Build strong relationships with healthcare stakeholders and confidently communicate recommendations and guidance throughout the implementation lifecycle.
• Travel to customer sites as required to support workshops, implementations, training and other customer-facing activities.

Must Have –

• University degree in Pharmacy or a related discipline.
• At least 1 years of experience working as a Hospital Pharmacist, with a strong understanding of clinical and pharmacy processes.
• Experience working within a hospital pharmacy environment .
• Experience with Electronic Medical Record (EMR) systems .
• Good understanding of Hospital Information Systems, Patient Administration Systems (PAS) and Clinical Information Systems.
• Experience interacting directly with customers and/or healthcare professionals, including clinicians.
• Excellent communication and consultative skills, with the ability to confidently articulate and communicate ideas.
• Experience delivering training, workshops and/or presentations.
• Experience contributing to multidisciplinary teams and working collaboratively with different stakeholders.
• Experience writing functional documentation and mapping business processes.
• Good understanding of Information Systems and healthcare technology.
• Willingness and availability to travel to customer sites as required.

Nice to Have –

• Experience communicating with key stakeholders at different levels within healthcare organisations, including public and/or private sector organisations.
• Previous experience implementing software or healthcare technology solutions.
• Previous experience in an application, configuration or clinical systems specialist role.
• Experience working in a customer-facing IT or healthcare technology environment.
• Experience with change management and supporting users through the adoption of new systems and processes.
• Experience conducting software testing and supporting validation activities.
• Strong general computer skills and confidence working with digital tools.

AI Competencies –

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