Casa Laveni

Casa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 boutique hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. Front Office Agent – Night Shift The Front Office Agent (Night Shift) will be responsible for ensuring smooth night operations at reception while maintaining a high level of service and attention to guest needs during overnight hours. Manage night-time Front Office operations and guest assistance Monitor reservations and ensure accuracy in the PMS Act as the main point of contact for guests during the night Perform basic night audit and reporting activities Coordinate with security and housekeeping when required Ensure a safe, calm and welcoming environment during night hours Follow hotel procedures and service standards at all times   Minimum 1 year of experience as Front Office Agent or Night Receptionist in boutique or luxury hotels Fluency in Italian and English Knowledge of an additional foreign language is a plus Ability to work independently and manage night operations autonomously Full-time contract (3 or 6 months, with possibility of renewal) Night shift schedule: 23:00–07:30 (30-minute break included) Monday to Sunday, with two rotating days off per week