Dynamics 365 Commerce

Would you like to start a new professional adventure as a Business Analyst Dynamics 365 Commerce in one of our opportunities in the Retail industry in Milan, Turin, Rome or Bologna ?

Your missions?

• Support the Finance workstream within a global rollout of a Dynamics 365 Commerce Store Commerce/POS solution across international markets.

• Act as the Finance functional counterpart within the rollout programme, working closely with the POS Squad, business stakeholders and technical teams.

• Analyse country-specific financial, tax and regulatory requirements , ensuring they are correctly translated into functional requirements and reflected within the solution.

• Analyse and document Retail and POS processes , including transactions, receipts, promotions, discounts, payments and transaction reconciliation.

• Gather, analyse and manage business requirements, supporting the definition of functional solutions in an Agile delivery environment .

• Work with interconnected systems and integrations, analysing interfaces and data flows across multiple applications.

• Ensure alignment between Finance processes, Retail/POS requirements and technical solutions across the wider solution landscape.

• Support testing, solution validation, implementation and rollout activities across different international markets.

• Identify and manage functional issues, dependencies and potential impacts across Finance, POS and integrated systems.

• Work effectively with business and technical stakeholders in a global and remote environment, ensuring clear communication throughout the rollout lifecycle.

✍️ Your profile?

• Degree in Business, Finance, Information Technology or a related field, or equivalent professional experience.

• At least 5 years of experience in Business Analysis, Functional Consulting or similar roles .

• Strong experience in Retail and POS environments , with a good understanding of POS operations and processes.

• Hands-on experience with Dynamics 365 Commerce (Store Commerce/POS) .

• Strong understanding of Finance-related business processes within Retail environments , including transactions, payments, receipts, promotions and reconciliation.

• Experience analysing financial, tax, fiscal and regulatory requirements , particularly in relation to Retail/POS processes.

• Experience working with interconnected systems, integrations, interfaces and data flows across multiple applications.

• Experience working in Agile delivery environments , supporting requirements management, testing and solution validation activities.

• Strong analytical, communication and stakeholder management skills, with the ability to work effectively across business and technical teams .

• Proactive and collaborative mindset, with the willingness to learn new systems and business processes.

• Fluent in English , both written and spoken.

• Knowledge of Azure integration capabilities and services would be a plus.

• Broader knowledge of Microsoft Dynamics 365 beyond Commerce/POS would be considered a plus.

Work model

• Hybrid position: 1 day per month in Milan offices .

✨ What do we offer?

• An international community bringing together more than 110 nationalities.

• An environment where trust is central and internal growth is valued.

• A solid training system with an internal Academy and available learning modules.

• A dynamic workplace with internal events, team building activities and dedicated initiatives.

• A strong commitment to well-being and work-life balance.

Local benefits in Italy:

• Meal vouchers.

• Flexible working options according to company policy.

• Health insurance and well-being programs, where applicable.

Compensation & Pay Transparency

• Permanent contract: Gross Annual Salary in the range of EUR 30,000 – EUR 50,000 , depending on seniority, experience and skills.

• Freelance contract: Daily rate in the range of EUR 250–300/day , depending on experience and expertise.

• Applicable CCNL: Commerce Sector (CCNL Commercio).

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