Customer Success Manager
3 giorni fa
RELEX Solutions creates cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumergoods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. In times of rapidly changing, fragmented consumer demand, new sales and fulfillment channels, and supply chain disruption, RELEX’s AI-driven, cloud-based platform helps CPG (Consumer Packaged Goods) brands and retailers move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. In response to our fast growth and market expansion, we are looking for an enthusiastic Customer Success Manager to join our RELEX team in Italy . The role As a Customer Success Manager you will work with strategic development of our customers business processes. You will also be responsible for developing and maintaining executive/senior level customer relationships, contribute to revenue growth by generating and leading upsell/cross-sell cases within your existing customer base. We expect you to be able to drive upsell/cross-sell deals from start to finish independently. What you will be doing Owning and maintaining customer relationships on strategical level with decision makers Communicating measurable value and proactively identify development needs at our customers Monitoring customer’s key performance metrics and taking necessary actions to improve them Through strategical thinking and analysis identify profitable strategical solutions for our customers Influence with the domain knowledge on at least lower levels of Customers governance model Identify commercial development opportunities by analysing customer strategies to increase sales, reduce costs and maximize the efficiency of in-store operations, and identify upsell/cross-sell opportunities What you’ll bring to the table Relevant university degree Experience in Business-to-Business (B2B) relationship building on executive/senior level, developing customer accounts and building relationship towards C-level in large organizations Experience from working with customers in grocery, consumer products goods (CPG), DIY, fast-moving consumer goods (FMCG) retailers or suppliers Experience from strategic
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Customer Success Manager
4 settimane fa
Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
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Customer Success Manager
4 settimane fa
Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
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Customer Success Manager
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Italia, IT Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
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Customer Success Manager
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Italia Pentera A tempo pienoMust be based in Italy. Must speak Italian, Spanish and English at a fluent level.*Please send your resume in English Accelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of...
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Customer Success Manager
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italia RELEX Solutions A tempo pienoRELEX Solutions creates cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumergoods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech...
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Customer Success Specialist
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Customer Success Manager
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Italia Complaion A tempo pienoDescrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. ️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...
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Digital & Customer Success Specialist ITA
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Italia Technogym USA United States A tempo pienoOur Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches,...
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Italia Fluida Europe A tempo pienoIl Team Chi siamo Un mix di esperienza e passione. Fluida è guidata da un team di imprenditori con 20 anni di esperienza in ambito digitale, già fondatori di altre due aziende digital entrambe acquisite da grandi player. A questi si sono uniti manager di grande esperienza provenienti da aziende italiane di eccellenza con presenza multinazionale. La nostra...
