Information Technology Services Manager
3 giorni fa
We are looking for an experienced IT Services Manager to lead the delivery, performance, and continuous improvement of our IT services. This role is critical in ensuring high-quality service management, strong alignment with business needs, and excellent user experience.Own and manage end-to-end IT service delivery in line with ITIL best practicesEnsure service availability, performance, and compliance with agreed SLAsLead incident, problem, change, and service improvement processesAct as the main point of contact between IT and business stakeholdersManage service reporting, KPIs, and risk mitigationCollaborate closely with IT Operations, Security, and Development teamsSupport vendor and third-party service managementProven experience as an IT Services Manager or similar ITSM roleStrong knowledge of ITIL framework (ITIL certification is a plus)Experience managing SLAs and service performanceExcellent stakeholder management and communication skillsAbility to balance strategic thinking with operational executionExperience working in complex IT environmentsStrong problem-solving and leadership skillsNice to HaveExperience with ITSM tools (e.g. ServiceNow, Jira Service Management, BMC, etc.)Background in service improvement or transformation projectsExperience in regulated or enterprise environments#J-18808-Ljbffr
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Information Technology Services Manager
2 giorni fa
roma, Italia Altro A tempo pienoWe are looking for an experienced IT Services Manager to lead the delivery, performance, and continuous improvement of our IT services. This role is critical in ensuring high-quality service management, strong alignment with business needs, and excellent user experience.Own and manage end-to-end IT service delivery in line with ITIL best practicesEnsure...
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Regional Sales Manager, Italy
2 settimane fa
Roma, Italia EBSCO Information Services A tempo pienoEBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....
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Information Technology Project Manager
3 settimane fa
Roma, Italia Trace One A tempo pienoyou will be a member of the Professional Services team at Trace One. You will be responsible for the successful execution and delivery of application maintenance services on Trace One’s manufacturing PLM solution. You have a background and experience in project management, with focus and expertise on application maintenance-related services, to allow the...
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Information Technology Project Manager
2 settimane fa
giuliano di roma, Italia Trace One A tempo pienoyou will be a member of the Professional Services team at Trace One. You will be responsible for the successful execution and delivery of application maintenance services on Trace One’s manufacturing PLM solution. You have a background and experience in project management, with focus and expertise on application maintenance-related services, to allow the...
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Information Technology Support Engineer
4 settimane fa
Roma, Italia TECEZE A tempo pienoProvide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...
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Information Technology Support Engineer
3 settimane fa
Roma, Italia Black Pen Recruitment A tempo pienoDirect message the job poster from TECEZE Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and...
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Information Technology Support Engineer
3 settimane fa
Roma, Italia Mindrift A tempo pienoProvide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...
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Information Technology Support Engineer
3 settimane fa
Roma, Italia Cardo Roma A tempo pienoResponsibilities Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS...
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Roma, Italia Cotral S.p.A. A tempo pienoCerchiamo una figura manageriale con esperienza in ambito ICT, preferibilmente nel settore del trasporto pubblico o nella pubblica amministrazione, visione strategica e forte orientamento all’innovazione digitale. Abbiamo aperto una selezione per assumere a tempo indeterminato il/la Dirigente responsabile della Direzione Information and Communication...
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roma, Italia On Location A tempo pienoA global leader in experiential hospitality is seeking a highly experienced Cluster Technology Manager for the Olympic and Paralympic Games in Italy. This role involves overseeing on-site technology management, coordinating with Venue Technology Managers, and ensuring high-quality technology services. Candidates should have extensive management experience in...