Remote Customer Engagement Manager

2 settimane fa

Bologna, Italia Medium A tempo pieno

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. By analyzing product usage, you'll identify friction points and propose tailored solutions that enhance customer experience and engagement. Collaborating closely with various teams, your goal is to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth. Your impact will not only be measured by retention metrics but also through the excitement and satisfaction of our clients using our cutting-edge technology.AccountabilitiesDrive adoption of the audio AI platform across Southern Europe.Administer onboarding and enablement tactics for various products.Analyze product usage and performance to identify and address issues.Collaborate with Sales, Engineering, and Customer Success leadership.Identify expansion opportunities and drive renewals and upsells.Measure success through Gross Revenue Retention and Net Revenue Retention.Requirements5+ years of Customer Success or

  • Remote Customer Engagement Manager

    2 settimane fa

    bologna, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform....

  • Remote Customer Engagement Manager...

    2 settimane fa

    BOLOGNA, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company.We are currently looking for a Customer Success Manager - REMOTE.In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe.Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform.By...

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