Digital & Customer Success Specialist ITA
2 giorni fa
Digital & Customer Success Specialist ITABolognaEUR 40.000 - 60.000Join to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over 2,800 employees in 16 branches and more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games.Your RoleDetail‑oriented and customer‑focused Digital & Customer Success Specialist to ensure successful activation of Technogym Digital Ecosystem, proactively supporting clients in achieving success on the most suitable KPIs. You will generate best practices on Customer Success that support the sales team in maximizing product penetration and positioning, and contribute to maximizing the number of people actively using the mywellness cloud platform, exploiting any upsell opportunity on software, devices and services.Your ImpactGuide new customers through onboarding, setup, and training to ensure effective adoption and understanding of the product.Build and maintain strong, trust‑based relationships with customers to understand their goals, challenges, and success criteria.Proactively engage with customers through multiple channels to monitor satisfaction, provide support, and collect feedback.Educate customers on product features, updates, and best practices to maximize value and achieve desired outcomes.Collaborate with cross‑functional teams (sales, marketing, product, support) to deliver seamless and consistent customer experience.Address and resolve customer issues promptly, ensuring high level of satisfaction and retention.Manage customer accounts, including renewals, upsells, and cross‑sells, to drive growth and meet revenue targets.Monitor usage and adoption data to identify at‑risk accounts and develop proactive retention strategies.Gather and analyze customer feedback to identify trends, areas for improvement, and opportunities for product enhancement.Develop customer success plans, training materials, and documentation to support long‑term engagement and product utilization.Promote customer advocacy by identifying satisfied clients for testimonials, case studies, and referrals, contributing to brand reputation and growth.About YouPassionate about working out, enthusiastic, proactive, and down‑to‑earth with excellent
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Digital & Customer Success Specialist ITA
2 giorni fa
Reggio Emilia, Italia Peak2Peak Search A tempo pienoDigital & Customer Success Specialist ITA Bologna EUR 40.000 - 60.000 Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over...
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Digital & Customer Success Specialist ITA
2 giorni fa
Reggio Emilia, Italia Peak2Peak Search A tempo pienoDigital & Customer Success Specialist ITA Bologna EUR 40.000 - 60.000 Join to apply for the Digital & Customer Success Specialist ITA role at Technogym Technogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over...
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Digital & Customer Success Specialist ITA
2 giorni fa
reggio emilia, Italia Peak2Peak Search A tempo pienoDigital & Customer Success Specialist ITABolognaEUR 40.000 - 60.000Join to apply for the Digital & Customer Success Specialist ITA role at TechnogymTechnogym inspires 70 million daily users to train using innovative fitness solutions. By promoting a healthy lifestyle, balanced diet, and a positive mindset, Technogym has grown into a success story of over...
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Region Customer Success Specialist
4 giorni fa
Reggio Emilia, Italia Max Mara A tempo pienoFull-time **Company Description**: **Max Mara Fashion Group** An **Italian House of Brands**, **Family Owned Since 1951**. Passion, commitment and tradition have created a unique fashion style: today 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature that make Max Mara Fashion...
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Senior Digital Advertising specialist
3 giorni fa
Reggio Emilia, Emilia-Romagna, Italia Groweb srl A tempo pienoSEI UN MAGO DEL MARKETING DIGITALE? C'è un posto speciale nel nostro Team "Strategy & Advertising" che aspetta proprio teGroweb, Digital Company di Reggio Emilia, è alla ricerca di un Senior Digital Advertising Specialist che non solo sappia navigare nel vasto oceano del web, ma che possa trasformare le onde digitali in onde di successoChi Siamo: Siamo una...
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Digital Marketing Specialist
4 settimane fa
Reggio Emilia, Italia Altro A tempo pienoJob DescriptionThe Digital Marketing Specialist is responsible for the development, implementation, monitoring and optimization of digital marketing campaigns through all digital channels. Core responsibilities include ensuring search optimization, increasing traffic quality to sites of interest and generating new leads.ResponsibilitiesEnsuring search...
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Digital Marketing Specialist
4 settimane fa
Reggio Emilia, Italia Max Mara Fashion Group A tempo pienoJob Description The Digital Marketing Specialist is responsible for the development, implementation, monitoring and optimization of digital marketing campaigns through all digital channels. Core responsibilities include ensuring search optimization, increasing traffic quality to sites of interest and generating new leads. Responsibilities Ensuring search...
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Reggio Emilia, Emilia-Romagna, Italia WebRanking A tempo pienoSiamo alla ricerca di una persona per il ruolo di Digital Analytics Insight Specialist altamente motivato, con una forte capacità di interpretare dati complessi e fornire insight strategici e azionabili per migliorare le performance digitali dei nostri clienti.Sarai responsabile della raccolta, analisi e presentazione dei dati, con l'obiettivo di supportare...
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Reggio Emilia, Emilia-Romagna, Italia Webranking A tempo pienoSiamo alla ricerca di una persona per il ruolo di Digital Analytics Insight Specialist altamente motivato, con una forte capacità di interpretare dati complessi e fornire insight strategici e azionabili per migliorare le performance digitali dei nostri clienti. Sarai responsabile della raccolta, analisi e presentazione dei dati, con l'obiettivo di...
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Customer Success Specialist,Life Sciences
4 settimane fa
Ceci (Bobbio) Emilia-Romagna, Italia JoVE A tempo pienoJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Sapienza...
