IT Technician
2 settimane fa
Join to apply for the IT Technician role at Hemmersbach .We are seeking a proactive and customer‑focused onsite technician to provide hands‑on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Skills / Qualifications2+ years of experience as a desktop support technicianTechnical knowledge of standard systems and business software (Windows, MS Office 365, Outlook, Apple iOS)Familiar with ticketing systemExperience in OS, Apps and H/W installation and troubleshooting depending on project productsExperience with imaging tools like SCCM, MDT, or other deployment solutionsKnowledge of Mac OS/Apple iOS will be a plusGood English and Italian languageResponsibilitiesDeskside support of incidents and service requestsTroubleshoot and remediate PC/peripheral/mobile device hardware and software issues and provide repair action for incidentsCoordinate with different support level to get the incident fixedInstall, configure and support new hardware and software for service requestsDocument resolution to desktop issues, propose solutions to root cause problemsMaintain hardware and software inventoriesAssist with project‑based work as needed and as directed by leadershipRespond to incidents by phone or email customer in a timely mannerUpdate customers online ITSM (ServiceNow) ticketing system, inventory/asset management systems as required, and complete appropriate document for customer acceptanceSupport contract SLAs and manage workload to meet those SLAsProvide support for L2 & L3 issuesLearn and become knowledgeable of customer productsLocation: Caste Maggiore (Bologna – fully onsite)Employment contract: 1‑year fixed‑term (possibility of transformation into permanent)About HemmersbachHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Seniority level: Entry levelEmployment type: Full‑timeJob function: Information TechnologyIndustries: IT Services and IT Consulting#J-18808-Ljbffr
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IT Technician
2 settimane fa
Castel Maggiore, Italia Hemmersbach A tempo pienoJoin to apply for the IT Technician role at Hemmersbach . We are seeking a proactive and customer‑focused onsite technician to provide hands‑on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. Skills / Qualifications 2+ years of...
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IT Technician
2 ore fa
Castel Maggiore, Italia MAW Men at Work S.P.A. A tempo pienoMaw - divisione Search and Selection - ricerca per azienda nel settore manifatturiero facente parte di un gruppo dal respiro internazionale: **1 IT TECHNICIAN** La risorsa verrà inserita nell’ufficio IT e riporterà direttamente al responsabile. Dopo un iniziale periodo di affiancamento si occuperà di: - Assistenza agli utenti (hardware e software) -...
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It Technician
2 settimane fa
Castel Maggiore, Italia Hemmersbach A tempo pienoJoin to apply for theIT Technicianrole atHemmersbach.We are seeking a proactive and customer-focused onsite technician to provide hands-on technical support for end users.This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Skills / Qualifications2+ years of experience...
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Onsite It Technician — Desktop Support
2 settimane fa
Castel Maggiore, Italia Hemmersbach A tempo pienoAn international IT services company is seeking a proactive IT Technician to provide onsite technical support in Castel Maggiore.The role includes resolving hardware and software issues, supporting end users, and maintaining IT inventories.Candidates should have over 2 years of experience in desktop support and be fluent in both English and Italian.The...
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Onsite IT Technician — Desktop Support
2 settimane fa
Castel Maggiore, Italia Altro A tempo pienoAn international IT services company is seeking a proactive IT Technician to provide onsite technical support in Castel Maggiore. The role includes resolving hardware and software issues, supporting end users, and maintaining IT inventories. Candidates should have over 2 years of experience in desktop support and be fluent in both English and Italian. The...
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Onsite IT Technician — Desktop Support
2 settimane fa
Castel Maggiore, Italia Hemmersbach A tempo pienoAn international IT services company is seeking a proactive IT Technician to provide onsite technical support in Castel Maggiore. The role includes resolving hardware and software issues, supporting end users, and maintaining IT inventories. Candidates should have over 2 years of experience in desktop support and be fluent in both English and Italian. The...
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IT Technician
1 settimana fa
Castel Maggiore, Italia Altro A tempo pienoJoin to apply for theIT Technicianrole atHemmersbach .We are seeking a proactive and customer‑focused onsite technician to provide hands‑on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Skills / Qualifications2+ years of...
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IT Helpdesk Technician | First‑Line Support
3 settimane fa
Montecchio Maggiore, Italia Agap2 Italia A tempo pienoUna società di consulenza ingegneristica è alla ricerca di un Service Desk Technician motivato e competente. Il candidato sarà il primo punto di contatto per la risoluzione di problematiche IT, fornendo supporto tecnico di primo livello, gestendo richieste tramite il sistema di ticketing e collaborando con il team IT. È richiesta un'esperienza precedente...
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IT Helpdesk Technician | First‐Line Support
3 settimane fa
Montecchio Maggiore (VI), Italia agap2 Italia A tempo pienoUna società di consulenza ingegneristica è alla ricerca di un Service Desk Technician motivato e competente. Il candidato sarà il primo punto di contatto per la risoluzione di problematiche IT, fornendo supporto tecnico di primo livello, gestendo richieste tramite il sistema di ticketing e collaborando con il team IT. È richiesta un'esperienza precedente...
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Service desk technician
2 settimane fa
Montecchio Maggiore, Italia agap2 Italia A tempo pienoAGAP2 è un gruppo europeo di consulenza ingegneristica operativa facente parte del Gruppo MoOngy.Cerchiamo un Service Desk Technician motivato e competente, che sarà il primo punto di contatto per gli utenti interni ed esterni per la risoluzione di problematiche IT. La risorsa si occuperà di fornire supporto tecnico di primo livello, gestire e monitorare...
