ACES Field Manager, AMZL

4 giorni faAmazon opened its doors in 1995 and strives to be the world’s most customer‑centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.#AmazonMexicoKey job responsibilitiesAs firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing.You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.You are a key driver for successful order execution thus positively influence our customer satisfaction.Contribute to audit initiatives and support results‑driven action planning.Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders.Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts.During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.This role will be based in the delivery station. You are willing to work in non‑traditional shift patterns which include nights.About the teamInclusive team culture – At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life Balance – We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth – Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.Basic QualificationsBachelor's degree in Operations, Supply Chain Management, Engineering, or another technical fieldExperience working with cross‑functional teamsSpeak, write, and read fluently in EnglishPreferred QualificationsKnowledge of Lean, Six Sigma, and Kaizen techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.#J-18808-Ljbffr