Europe Retail CRM Coordinator
1 settimana fa
Join to apply for the Europe Retail CRM Coordinator role at DOLCE&GABBANAWe are looking for a Europe Retail CRM Coordinator who will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and deliver an exceptional luxury experience across all touchpoints.Key ResponsibilitiesMaintain, develop, and manage CRM data records, ensuring continuous improvements to enhance functionality and data accuracy in line with business needs.Increase CRM utilization by driving user engagement, generating customer insights, and developing CRM workflows (client journeys) to support key business processes.Provide CRM support and training to store staff, distributing “how-to” guides, troubleshooting user issues, and coordinating with support teams when needed.Deliver CRM strategies aimed at boosting customer retention, loyalty, and re-engagement.Manage clienteling projects, including gifting initiatives, relationship-building programs, and customer acquisition activities.Produce tailored reports and contribute to the development and implementation of mid- to long-term clienteling strategies.Collaborate with Store Management to create cyclical action plans for store animations and in-store activations.Analyze the ROI of events and customer activation initiatives, preparing dedicated post-action presentations.Provide on-site support during events when required.Support the Head of Marketing and CRM with reporting activities and preparation of board presentations.RequirementsFluent in English, with excellent written and verbal communication skills; additional languages are a plus.Strong team-working attitude, with the ability to collaborate effectively across departments and support store teams with empathy and clarity.Results-oriented mindset, capable of managing multiple priorities and demonstrating strong problem-solving abilities in a dynamic retail environment.Advanced analytical skills, with the ability to interpret CRM data, extract insights, and translate them into actionable strategies.Proactive, detail-oriented, and highly organized, with a strong sense of ownership and the ability to work both independently and within structured processes.Strong digital and CRM literacy, ideally with experience using CRM platforms or clienteling tools within the fashion or luxury retail sector.Customer-centric approach, with a natural ability to understand client behaviors and contribute to meaningful, long-term customer relationships.Genuine passion for the fashion and luxury industry, combined with curiosity, creativity, and a desire to drive innovation in customer experience.Seniority levelEntry levelEmployment typeFull-timeJob functionMarketing and SalesIndustriesRetail Luxury Goods and Jewelry#J-18808-Ljbffr
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Europe CRM
1 settimana fa
Milan, Italia Altro A tempo pienoA leading luxury fashion brand is seeking a Europe Retail CRM Coordinator to enhance customer engagement and retention strategies. The successful candidate will manage CRM data, provide training, and collaborate on customer relationship initiatives. Ideal for someone with strong analytical skills and a passion for the luxury retail industry, this full-time...
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Europe Retail CRM Coordinator
2 settimane fa
Milan, Italia Altro A tempo pienoWe are looking for a Europe Retail CRM Coordinator who will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and deliver an exceptional luxury experience across all touchpoints.Key...
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Europe Retail CRM Coordinator
1 settimana fa
Milan, Italia Altro A tempo pienoJoin to apply for theEurope Retail CRM Coordinatorrole atDOLCE&GABBANAWe are looking for aEurope Retail CRM Coordinatorwho will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and...
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Southern Europe Retail Operations Coordinator
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Ww Retail Coordinator
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Milan, Italia Altro A tempo pienoJoin to apply for theRetail Training Coordinatorrole atMoncler Join to apply for theRetail Training Coordinatorrole atMoncler Get AI-powered advice on this job and more exclusive features. OverviewWe are looking for an engaged Retail Training Coordinator to join our Retail Training, Excellence & Performance Department, in our Global HQ in Milan, Italy...
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BOTTEGA VENETA Retail Operations Coordinator Southern Europe
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Specialista Crm
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Milan, Italia Altro A tempo pienoSummaryBottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic. Job...
