Assistant Front Office Manager
57 minuti fa
OverviewDescrizione dell’offerta di lavoroAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check‑out.What will I be doing?Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standardsAssist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvementEnsure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel's loyalty schemeMaximise room occupancy at best rates and use up‑selling techniques to promote hotel services and facilitiesAssist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and proceduresMonitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamworkEnsure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practicesMaintain good communication and working relationships with all hotel departmentsMonitor staffing levels to meet cover business demandsConduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutesAssist the Front Office Manager with staff performance issues in compliance with company policies and proceduresAssist the Front Office Manager with recruiting, managing, training and developing the Front Office teamAct in accordance with policies and procedures when working with front‑of‑house equipment and property management systemsWhat are we looking for?Previous supervisory experience in Front Office within the hotel / leisure / retailHigh level of IT proficiencyHigh level of commercial awareness and sales capabilitiesExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitment to delivering a high level of customer serviceAbility to work under pressureFlexibility to respond to a variety of work situationsAbility to work on your own and as part of a teamWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.Assistant Front Office Manager • Iesolo, Veneto, ITALY#J-18808-Ljbffr
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Assistant Front Office Manager
5 ore fa
Rome, Italia Thompson Rome A tempo pienoWe are looking for a passionate, service-driven, and people-focused Assistant Front Office Manager to support the delivery of exceptional guest experiences at Thompson Hyatt Rome. This role is key in ensuring seamless front office operations, fostering a culture of service excellence, and creating memorable, personalized journeys for our guests.The ideal...
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Front office agent
2 settimane fa
Rome, Italia C&D Srl Unipersonale A tempo pienoLake Como East Side è un gruppo alberghiero situato a Malgrate, di fronte a Lecco, sulla sponda orientale del Lago di Como, di proprietà di C& D srl unipersonale.Il gruppo comprende:Hotel Promessi Sposi ** 4* L** Casa sull’Albero – Boutique & Design Hotel Lisander Restaurant Da Giovannino Bistrot con Pizza People Cocktail Bar & CaféHPS SPA Comfort...
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Front Office Manager | Fom
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Rome, Italia Rhc Group A tempo pienoOverviewPalazzo Montemartini Rome, a Radisson Collection Hotel ricerca un / una Front Office Manager. Il / La Front Office Manager collabora a stretto contatto con la Direzione e con i diversi reparti operativi, garantendo il corretto funzionamento del Front Office e dei servizi di accoglienza, con particolare attenzione alla qualità del servizio,...
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Rome, Italia Hosco.Com A tempo pienoUna nota catena alberghiera cerca un Assistant Front Office Manager in Italia. Questa figura assisterà il Manager nell'assicurare l'eccellenza dei servizi clienti, supervisionando il team e mantenendo elevati standard operativi. È richiesta esperienza pregressa nel settore, competenze informatiche elevate e una forte attitudine commerciale. Lavorerete in...
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Casa Laveni – Front Office Manager
2 settimane fa
Rome, Italia Bohopo Group A tempo pienoCasa Laveniis thefirst boutique hotel in Milan by Bohopo Group , an international hospitality group withover 11 hotels across Europe . Located inVia dei Bossi , just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For ouropening team...
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Front office manager
1 settimana fa
Rome, Italia Vocabolo Moscatelli | Boutique Hotel & Restaurant A tempo pienoFront Office ManagerStiamo Cercando un Front Office Manager per Vocabolo Moscatelli!Sogni di lavorare in una struttura unica, dove l'ospitalità è un'arte e l'attenzione al dettaglio è la regola? Vocabolo Moscatelli, la nostra giovanissima realtà nel cuore dell'Umbria, in appena due anni ha conquistato riconoscimenti internazionali come:1 Chiave Michelin,...
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Assistente front-office
4 giorni fa
Rome, Italia Agap2 A tempo pienoFront Office Assistant – Mobilità & Customer ExperienceSedi di lavoro: Roma Termini, Roma FiumicinoContratto: Part-time o Full-timeTurni - inclusi weekend (a rotazione)Per importante realtà attiva nei servizi di mobilità e customer experience , ricerchiamo figure di Front Office Assistant da inserire presso hub strategici ad alta affluenza (stazioni e...
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Assistente Front-Office
5 giorni fa
Rome, Italia Agap2 A tempo pienoFront Office Assistant – Mobilità & Customer Experience Sedi di lavoro: Roma Termini, Roma Fiumicino Contratto: Part-time o Full-time Turni - inclusi weekend (a rotazione) Per importante realtà attiva nei servizi di mobilità e customer experience, ricerchiamo figure di Front Office Assistant da inserire presso hub strategici ad alta affluenza (stazioni...
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Assistente Front-Office
5 giorni fa
Rome, Italia Agap2 A tempo pienoFront Office Assistant – Mobilità & Customer Experience Sedi di lavoro: Roma Termini, Roma Fiumicino Contratto: Part-time o Full-time Turni - inclusi weekend (a rotazione)Per importante realtà attiva nei servizi di mobilità e customer experience, ricerchiamo figure di Front Office Assistant da inserire presso hub strategici ad alta affluenza (stazioni e...
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Luxury Front Office Leader
59 minuti fa
Rome, Italia Thompson Rome A tempo pienoA luxury 5-star hotel in Rome is seeking a passionate Assistant Front Office Manager to ensure exceptional guest experiences and operational excellence. The successful candidate will oversee daily operations, manage guest relations, and support team development. Strong background in luxury hospitality and excellent customer service skills in both Italian and...
