Delivery Manager
2 giorni fa
About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We combine virtual teams with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary The Delivery Manager is responsible for day‑to‑day execution of client engagements (talent, projects, managed services) within the organization, ensuring on‑time, high‑quality delivery and strong financial performance for an assigned set of clients and engagements. This role translates strategic direction from Delivery Directors into concrete delivery plans and actions, owning project‑level execution, client reporting, and margin protection. The ideal candidate will have hands‑on experience managing technology and professional services engagements, driving predictable delivery outcomes, managing project‑level financials, and embedding AI‑enabled and standardized ways of working into daily execution. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities Delivery Quality and Consistency Own the end‑to‑end delivery lifecycle to ensure consistent client satisfaction and revenue retention. Own end‑to‑end delivery execution for assigned projects and managed services, from kickoff through closure or transition to steady state, ensuring scope, schedule, and quality commitments are met. Build and maintain detailed delivery plans, milestones, and work breakdown structures, proactively managing risks, issues, and dependencies across distributed teams. Enforce standardized delivery methodologies, SLAs, and best practices defined by the Delivery Director and Practices, ensuring consistent execution across all engagements. Run recurring delivery ceremonies (stand‑ups, sprint reviews, status calls, service reviews) and drive clear action ownership and follow‑through. Monitor delivery KPIs (defects, rework, SLA adherence, CSAT, incident trends) and implement corrective actions and continuous improvement initiatives. Client and Stakeholder Management Serve as the primary day‑to‑day delivery contact for client stakeholders for assigned engagements, fostering trusted relationships through clear, proactive communication. Prepare and lead regular client status and service review meetings, providing concise views of progress, risks, issues, financials, and improvement actions. Manage expectations and escalations in partnership with Delivery Directors and
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Delivery Manager
2 giorni fa
WorkFromHome, Italia Toptal A tempo pienoGet AI-powered advice on this job and more exclusive features. About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We combine...
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Channel Service Partner Manager
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Delivery Manager
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WorkFromHome, Italia Software Partner Italia A tempo pienoLuogo di lavoro Remoto Inizio Immediato – 12 mesi/Indeterminato Codice posizione -XX-PM Chi siamo & cosa proponiamo Software Partner Italia ricerca di 1 Delivery Manager da inserire in un team di progetto presso i clienti della Società. L’inizio dell’attività sarà Immediato e la durata del contratto sarà di 12mesi/indeterminato. Il tipo di...
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Delivery Manager
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WorkFromHome, Italia Toptal A tempo pienoGet AI-powered advice on this job and more exclusive features. About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We combine...
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Delivery Manager
2 giorni fa
WorkFromHome, Italia Toptal A tempo pienoAbout Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We combine virtual teams with a support structure that encourages...
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Delivery Account Manager
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WorkFromHome, Italia Stefanini EMEA A tempo pienoJob Description The mission of an Account Manager is to bring value to the clients by ensuring their needs are understood, prioritized and met through excellent delivery service. They are responsible for building and maintaining strong long‑term relationships by acting as a trusted advisor, fostering client loyalty, identifying opportunities for growth,...
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AI-Driven Delivery Manager
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WorkFromHome, Italia Toptal A tempo pienoOverview A global consulting firm is seeking a Delivery Manager to oversee day‑to‑day execution of client engagements. This role involves ensuring high‑quality delivery and strong financial performance. Responsibilities Manage multiple projects and deliverable timelines. Communicate regularly with clients and manage expectations. Oversee financial...
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AI-Driven Delivery Manager
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WorkFromHome, Italia Toptal A tempo pienoOverview A global consulting firm is seeking a Delivery Manager to oversee day‑to‑day execution of client engagements. This role involves ensuring high‑quality delivery and strong financial performance. Responsibilities Manage multiple projects and deliverable timelines. Communicate regularly with clients and manage expectations. Oversee financial...
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Service Delivery Manager
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WorkFromHome, Italia WIIT - The Premium Cloud A tempo pienoIn WIIT, società italiana con sedi in Germania e Svizzera e quotata presso la Borsa Italiana, abbiamo scelto di fare la differenza per i nostri clienti. Siamo leader nell’erogazione di servizi di Hosted Private e Hybrid Cloud per aziende con necessità di servizi di gestione di applicazioni critiche e business continuity. Ricerchiamo valore in ogni cosa...
