Information Technology Support Engineer

4 giorni fa


Rome, Italia Altro A tempo pieno

Direct message the job poster from TECEZEProvide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard enterprise applications.Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).Handle profile corruption, application crashes, and compatibility issues.Manage Active Directory tasks:Support Entra ID (Azure AD) user and device-related issues.Troubleshoot login, GPO, and authentication issues.Diagnose and replace faulty hardware components (HDD/SSD, RAM, batteries).Support printers, scanners, docking stations, monitors, and mobile devices.Troubleshoot LAN/WAN, Wi‑Fi, and VPN connectivity issues.Autopilot setup and troubleshootingResolve DNS, IP configuration, and network access problems.Provide professional onsite and remote support to end users, including VIP users.Ensure SLA compliance and high customer satisfaction.Onboarding & Offboarding SupportSeniority level Mid‑Senior levelEmployment type ContractJob function Information TechnologyIndustries Computer and Network SecurityReferrals increase your chances of interviewing at TECEZE by 2xGet notified about new Information Technology Support Engineer jobs inRome, Latium, Italy .Stage – Junior IT Support / Delivery Automation AI We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr



  • Rome, Italia Altro A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia Altro A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia Altro A tempo pieno

    Direct message the job poster from TECEZEProvide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Provincia di Roma, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support. Troubleshoot complex hardware and software issues that require deeper technical knowledge. Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors. Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/mac OS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...


  • Rome, Italia TECEZE A tempo pieno

    Provide Level 2 support for desktop, laptop, and peripheral issues escalated from L1 support.Troubleshoot complex hardware and software issues that require deeper technical knowledge.Resolve OS-level issues (Windows/macOS), including performance, crashes, and configuration errors.Install, configure, upgrade, and troubleshoot Windows OS and standard...