Global Training

3 settimane fa

valdengo bi, provincia di biella, Italia Bonprix S.R.L. Tempo pieno

Bonprix S.R.L. is seeking a specialist to develop an international Training & Knowledge Management framework, covering governance, processes, and KPIs, and to drive innovation across our global CCM organization.

You will analyze performance data to optimize FCR and customer satisfaction through better agent performance and training, transforming local standards into scalable international practices while ensuring framework adherence.

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