Customer Service Director Role
1 giorno fa
Summary Sienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands‑on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine SOPs, handle escalations, and create scalable workflows that support a high‑touch luxury client experience. Key Responsibilities Oversee and coach the CS team day‑to‑day, ensuring high‑touch, accurate client support. Establish clear service standards and ensure the team consistently meets them. Handle escalations directly and resolve issues with urgency and professionalism. Audit service quality, identify gaps, and implement fixes immediately. Lead ongoing training, expectation‑setting, aApply now and work remotely at Sienna Charles. #J-18808-Ljbffr
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Customer Service Director Role
4 settimane fa
WorkFromHome, Italia Sienna Charles A tempo pienoSummary Sienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands‑on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine...
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Remote Luxury CS Director: Elevate Service
4 settimane fa
WorkFromHome, Italia Sienna Charles A tempo pienoA premier luxury lifestyle company in Italy is seeking a hands-on Customer Service Director to lead and improve their customer service function. This role involves overseeing the CS team, refining standard operating procedures, and handling escalations to ensure an exceptional luxury client experience. The ideal candidate will have a strong background in...
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Remote Luxury CS Director: Lead
4 settimane fa
WorkFromHome, Italia Sienna Charles A tempo pienoA premier luxury lifestyle company in Italy is seeking a Customer Service Director to lead and elevate the customer service function. The role involves overseeing the team, establishing service standards, handling client escalations, and ensuring consistent high-touch support to enhance the luxury client experience. Ideal candidates will have experience in...
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Remote Luxury CS Director: Lead
1 giorno fa
WorkFromHome, Italia Sienna Charles A tempo pienoA premier luxury lifestyle company in Italy is seeking a Customer Service Director to lead and elevate the customer service function. The role involves overseeing the team, establishing service standards, handling client escalations, and ensuring consistent high-touch support to enhance the luxury client experience. Ideal candidates will have experience in...
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Operations Manager Role
4 settimane fa
WorkFromHome, Italia Sienna Charles A tempo pienoSummary Sienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands‑on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine...
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Customer Service Team Lead
3 settimane fa
WorkFromHome, Italia Perfetti Van Melle A tempo pienoSelect how often (in days) to receive an alert: Location: Lainate, IT, 20020 Ready to take a fresh step in your career? About Perfetti Van Melle Our colleagues in the of theEuropean Plan & Deliver CoE are eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day. Where we need you: Job Title: Customer...
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Director, Customer Advocacy – Remote
3 giorni fa
WorkFromHome, Italia Jobgether A tempo pienoA leading recruitment platform is seeking a Director of Customer Advocacy to spearhead initiatives across the EMEA region. This high-visibility role focuses on transforming satisfied customers into influential champions, collaborating with marketing, sales, and customer success teams. Responsibilities include designing customer advocacy programs,...
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Customer Service Manager
1 settimana fa
WorkFromHome, Italia Azienda Anonima A tempo pienoWe are supporting a fast‑growing consumer goods company in the search for a Manager who will lead the end‑to‑end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre‑ and post‑sales...
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Sales Director
1 settimana fa
WorkFromHome, Italia Emerson A tempo pienoSales Director (MRO and Lifecycle Service) Are you ready to lead transformative growth and shape the future of MRO and Lifecycle Services for Isolation Valves across Europe? We are looking for a Sales Director (MRO and Lifecycle Service), Europe to join our Isolation Valves team. The primary focus of this strategic role is to accelerate MRO and Lifecycle...
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Customer Service Manager
5 giorni fa
WorkFromHome, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for a Customer Service Manager B2B & B2C The manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...