Roving Protection Case Worker

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.In Italy, IRC addresses critical protection gaps for refugees and migrants through programs in information provision, legal support, mental health and psychosocial support (MHPSS), and socio-economic inclusion.Job OverviewWe are looking for a Roving Protection Caseworker, who will play a key role in supporting individuals experiencing homelessness and severe social marginalization in Trieste. Working closely with IRC’s Unità di Strada outreach team, which conducts daily outreach in key areas of the city, this position focuses on building trust, assessing needs, and connecting people to essential services. The role requires flexibility, mobility, and strong interpersonal skills.Major ResponsibilitiesResponsibilities include, but are not limited to:Conduct regular outreach in urban areas and low-threshold facilities (dormitories, soup kitchens, day centers).Build trust-based relationships with individuals, ensuring a respectful and protection-sensitive approach.Perform initial interviews and multidimensional needs assessments.Provide first-line guidance and referrals to social, health, housing, and legal services.Accompany individuals to local services when necessary to ensure continuity of care.Strengthen connections between marginalized individuals and local support networks.Coordinate with Municipal Social Services and NGOs; participate in case discussions and coordination meetings.Maintain accurate case documentation and contribute to monitoring and reporting.Job RequirementsBachelor’s degree in Social Sciences, Social Work, or related field.Minimum 2 years of experience in outreach, case management, or social services (experience with homelessness or marginalization is an asset).Strong adaptability and willingness to work flexible hours, including evenings.Excellent communication and reporting skills.Native-level Italian (spoken and written); additional languages are an asset.Based in Trieste or willing to work regularly in the city.Valid driving license and access to a personal vehicle.Why Join Us?This is an opportunity to make a tangible impact on the lives of vulnerable individuals while working within a dynamic, mission-driven organization. You’ll collaborate with local stakeholders and contribute to strengthening social protection systems in Trieste.PROFESSIONAL STANDARDSAll International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.#J-18808-Ljbffr