Deskside Support Technician

1 settimana fa

potenza, Italia Sharp Brains Recruitment A tempo pieno

Skill Set: Deskside Support Level 1 Position: On-Demand (Dispatch) Language: English Location: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, Italy Contract: B2B/Freelance Days per week: When the ticket is raised Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user

  • Deskside Support Technician

    3 settimane fa

    Potenza, Italia Altro A tempo pieno

    Skill Set: Deskside Support Level 1Position: On-Demand (Dispatch)Language: EnglishLocation: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, ItalyContract: B2B/FreelanceDays per week: When the ticket is raisedKey Responsibilities: Provided end-to-end technical support for desktop and laptop systems, including troubleshooting...

  • Deskside Support Technician

    1 settimana fa

    Potenza, Italia Sharp Brains Recruitment A tempo pieno

    Skill Set: Deskside Support Level 1Position: On-Demand (Dispatch)Language: EnglishLocation: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, ItalyContract: B2B/FreelanceDays per week: When the ticket is raisedKey Responsibilities:Provided end-to-end technical support for desktop and laptop systems, including troubleshooting...

  • Deskside Support Technician

    1 settimana fa

    Potenza, Italia Sharp Brains Recruitment A tempo pieno

    Skill Set: Deskside Support Level 1 Position: On-Demand (Dispatch) Language: English Location: Madonna Di Campiglio, Comiso Rg, Pomezia, Potenza, Reggio Calabria & Emilia, Italy Contract: B2B/Freelance Days per week: When the ticket is raised Key Responsibilities: Provided end-to-end technical support for desktop and laptop systems, including troubleshooting...

  • VIP On-Demand Deskside IT Support Technician

    4 settimane fa

    Potenza, Italia Altro A tempo pieno

    A technology support services company is seeking a Deskside Support Level 1 professional to deliver technical support for desktop and laptop systems across various locations in Italy. Responsibilities include troubleshooting hardware and software issues, managing device lifecycles, and providing VIP support. The ideal candidate should be familiar with...

  • Vip On-Demand Deskside It Support Technician

    1 settimana fa

    Potenza, Italia Sharp Brains Recruitment A tempo pieno

    A technology support services company is seeking a Deskside Support Level 1 professional to deliver technical support for desktop and laptop systems across various locations in Italy. Responsibilities include troubleshooting hardware and software issues, managing device lifecycles, and providing VIP support. The ideal candidate should be familiar with...