Jr. Customer Success Manager
15 ore fa
About the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day. What you’ll do Support the Customer Success Lead with day-to-day customer inquiries via email and chat Help troubleshoot basic issues using internal tools and escalate when needed Assist in creating and updating internal documentation and customer-facing help articles Identify recurring customer questions or friction points and share insights with the team Contribute to small process improvements that make customer support more efficient Shadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environment Who you are You’re currently studying or recently graduated in a field related to customer-facing roles (e.g. business, communications, operations, or similar) You have professional-level proficiency in Italian and strong working proficiency in English , both written and spoken You enjoy solving problems and ask questions when something isn’t clear You’re structured, organized, and pay attention to details You can explain things simply and clearly You’re curious, proactive, and motivated to improve both customer experience and internal processes Why Flottando? We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly. You’ll join a fast-moving, product-led team solving real problems for real customers. As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one. Hiring process We keep things simple and focused: Intro call with the Customer Success Lead (30 minutes) Call with the CEO (20–30 minutes) Offer within 2–4 weeks We care more about attitude, ownership, and willingness to learn than about a perfect CV.
-
Customer Success Manager
14 ore fa
pavia, Italia JR Italy A tempo pienoSocial network you want to login/join with:Onetag AI-powered programmatic curation technology delivers effective digital advertising for the open internet. We provide the easy way to better media performance.Headquartered in Italy, Onetag is driving growth across the US, UK, Europe and rest of the world, with a diverse, friendly and focused team.About the...
-
Programmatic Ad Success Manager
2 settimane fa
Pavia, Italia JR Italy A tempo pienoEin dynamisches Unternehmen sucht einen Customer Success Manager, der leidenschaftlich an Programmatic Advertising interessiert ist. In dieser Rolle unterstützen Sie Kunden bei der Nutzung unserer Plattform und optimieren Kampagnen für maximale Effizienz. Sie arbeiten eng mit internen Teams zusammen, um eine nahtlose Kundenerfahrung zu gewährleisten. Mit...
-
Programmatic Ad Success Manager
11 ore fa
pavia, Italia JR Italy A tempo pienoEin dynamisches Unternehmen sucht einen Customer Success Manager, der leidenschaftlich an Programmatic Advertising interessiert ist. In dieser Rolle unterstützen Sie Kunden bei der Nutzung unserer Plattform und optimieren Kampagnen für maximale Effizienz. Sie arbeiten eng mit internen Teams zusammen, um eine nahtlose Kundenerfahrung zu gewährleisten. Mit...
-
Wholesale Fashion Customer Success Lead
2 settimane fa
Pavia, Italia JR Italy A tempo pienoJoin a forward-thinking company as a Customer Service Specialist, where you will play a vital role in enhancing customer experiences across wholesale and retail sectors. You will manage the lifecycle of assigned clients, ensuring smooth order management and optimal sales results. Your expertise in B2B relationships and data analysis will be crucial in...
-
Wholesale Fashion Customer Success Lead
11 ore fa
pavia, Italia JR Italy A tempo pienoJoin a forward-thinking company as a Customer Service Specialist, where you will play a vital role in enhancing customer experiences across wholesale and retail sectors. You will manage the lifecycle of assigned clients, ensuring smooth order management and optimal sales results. Your expertise in B2B relationships and data analysis will be crucial in...
-
Programmatic Ad Success Manager
3 giorni fa
Pavia (PV), Italia JR Italy A tempo pienoEin dynamisches Unternehmen sucht einen Customer Success Manager, der leidenschaftlich an Programmatic Advertising interessiert ist. In dieser Rolle unterstützen Sie Kunden bei der Nutzung unserer Plattform und optimieren Kampagnen für maximale Effizienz. Sie arbeiten eng mit internen Teams zusammen, um eine nahtlose Kundenerfahrung zu gewährleisten. Mit...
-
Customer Success Specialist
6 giorni fa
Pavia, Italia Complaion A tempo pieno?? Descrizione rapida: Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.??? Tre caratteristiche principali: (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...
-
Customer Success Manager
2 settimane fa
Pavia, Italia Speexx A tempo pieno**Customer Success Manager (M/F/d) - in Pavia** To ensure our customers’ success with the Speexx learning solutions, we are looking for a proactive and enthusiastic Customer Success Manager (CSM) committed to ensuring great customer satisfaction and retention. Equipped with excellent communication and interpersonal skills, the CSM onboards customers,...
-
Customer Success Manager
2 settimane fa
Pavia, Italia Speexx A tempo pienoAt Speexx, we are building the future of learning - Speexx is the digital coaching platform for language training, business coaching and skills assessment in large international organizations. We use groundbreaking AI and a global network of certified top coaches to help large organizations bring out the best in their people. **Customer Success Manager...
-
Internship - Customer Success Specialist
1 giorno fa
Pavia (PV), Italia Flottando A tempo pienoAbout the role We're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role...
