Center Manager — Customer Experience
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IWG plc is seeking a Customer Services Manager to lead a centre, ensuring all on‑site operations run smoothly and customer experiences exceed expectations. You will have autonomy, manage resources, and drive performance while maintaining a welcoming, client‑facing environment.
You will guide your team, upsell to customers, provide tours to prospects, and uphold service standards to ensure every visitor leaves as a brand ambassador for you and IWG.
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