Remote Tier II PC Support Technician

14 ore fa
montà, piedmont, Italia Altro Tempo pieno
A provides Personal Computer Support Technician (Tier II) to staff at White Sands Missile Range, NM, delivering remote desktop support and on-site if needed. This full-time role offers work from home with remote access and requires Windows OS and MS Office 365 expertise.
Responsibilities include Tier II troubleshooting, ticketing via Remedy, imaging and deployment, VPN issues, hardware moves, and providing thorough documentation and status reports.
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