IDM and Delivery Business Analyst
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This assignment supports the continued development, deployment and adoption of corporate Identity Management (IDM) and delivery solutions for in-kind and cash operations, including SCOPE and related corporate systems. HQ SCD and TEC teams are responsible for ensuring that corporate solutions meet corporate standards and remain responsive to field-level business needs.
The Business Analyst will support business requirements gathering, process design, field-facing analysis and implementation support for IDM and delivery services. The assignment contributes to implementation of the UN80 CCI provisions and supports a strengthened, field-oriented service model for Country Offices.
ACCOUNTABILITIES/RESPONSIBILITIES:1.
Gather, document and prioritize business requirements through consultation with Country Offices, Regional Offices, HQ units, external partners and end users, ensuring alignment with corporate IDM and deduplication business process.2.
Draft business requirements and business process designs using a Human-Centered Design approach, translating operational needs into clear and actionable requirements for technical teams.3.
Support analysis of key IDM and delivery processes, including identification, registration, verification, distribution to people, assistance instrument management and
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