Quality Assurance Ambassador
22 ore fa
castel d'azzano, veneto, Italia
Hekanize
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
The RoleAs a QA Ambassador, you will be the guardian of our software’s quality and reliability. Your goal is toensure that every release meets Hekanize’s high standards, acting as a vital bridge betweencustomer needs and technical development.
This role focuses on meticulous test execution, workflow optimization, and direct user support toensure a seamless platform experience.
Your Typical DayQA Execution & Manual Testing: Define acceptance criteria for new features and perform functional, regression, and integration testing on release candidates.
Workflow Management: Manage and optimize the QA workflow within Jira to support a continuous and organized delivery process.
Customer Support (L2): Analyze reports from the customer portal, identifying bugs or areas for improvement and translating them into technical specifications for developers.
Cross-functional Alignment: Collaborate constantly with backend, frontend, and AI teams to ensure a shared understanding of quality requirements.
Release Approval: Verify and sign off on individual features before they are deployed to production.
Required Skills & CompetenciesExperience: 1-2 years in Quality Assurance, software testing, or advanced technical support roles (SaaS experience is a plus).
Attention to Detail: A near-perfectionist approach to identifying bugs, inconsistencies, and edge cases.
Analytical Mindset: Ability to break down complex problems and translate vague user feedback into clear technical requirements.
Education:
Bachelor’s degree in Computer Science, Engineering, Economics, or related fields with a strong process-oriented mindset.
About HekanizeHekanize develops Heka, a cutting-edge SaaS platform that revolutionizes retail operations for luxury brands and large-scale distribution chains.
This role focuses on meticulous test execution, workflow optimization, and direct user support toensure a seamless platform experience.
Your Typical DayQA Execution & Manual Testing: Define acceptance criteria for new features and perform functional, regression, and integration testing on release candidates.
Workflow Management: Manage and optimize the QA workflow within Jira to support a continuous and organized delivery process.
Customer Support (L2): Analyze reports from the customer portal, identifying bugs or areas for improvement and translating them into technical specifications for developers.
Cross-functional Alignment: Collaborate constantly with backend, frontend, and AI teams to ensure a shared understanding of quality requirements.
Release Approval: Verify and sign off on individual features before they are deployed to production.
Required Skills & CompetenciesExperience: 1-2 years in Quality Assurance, software testing, or advanced technical support roles (SaaS experience is a plus).
Attention to Detail: A near-perfectionist approach to identifying bugs, inconsistencies, and edge cases.
Analytical Mindset: Ability to break down complex problems and translate vague user feedback into clear technical requirements.
Education:
Bachelor’s degree in Computer Science, Engineering, Economics, or related fields with a strong process-oriented mindset.
About HekanizeHekanize develops Heka, a cutting-edge SaaS platform that revolutionizes retail operations for luxury brands and large-scale distribution chains.