Senior AI Customer Success Manager
1 giorno fa
Join to apply for the Senior AI Customer Success Manager role at indigo.ai.indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e‑commerce to evolve their Customer Experience through conversational AI. We don’t just “sell software”: we enable a shift in how organizations interact with people, automating millions of conversations every year, reducing operational costs, improving conversion rates, and creating more personalized, scalable, and compliant customer journeys.Now we are on a mission to scale this technology globally. To do so, we are looking for a Senior AI Customer Success Manager to support our Head of AI Solutions in championing our clients' success, guiding them through complex implementations and ensuring they derive maximum value from our cutting‑edge AI solutions over the long term.What are we looking for?We’re looking for a Senior AI Customer Success Manager to drive success for our most strategic clients. You’ll work closely with a major enterprise in the Energy & Utilities sector, while also supporting a portfolio of clients across other industries and use cases. This means navigating complex organizations, engaging senior stakeholders, and ensuring our AI solutions deliver tangible, measurable business impact.The role sits within the Customer Success team and works closely with Sales, Product, AI Implementation and AI Engineering teams.You’ll act as a trusted advisor for client leadership, combining strategic thinking with strong execution skills. You will coordinate multiple stakeholders, translate business needs into actionable initiatives, and ensure adoption of our AI solutions across complex operating models.This position is ideal for someone with a strong consulting and digital transformation background, who thrives in enterprise environments, is comfortable managing structured programs, and enjoys turning AI and GenAI initiatives into real operational and financial value.Key ResponsibilitiesProject Leadership: Lead and coordinate end-to-end AI initiatives, from initial scoping and planning to launch and continuous optimization. Manage timelines, dependencies, stakeholders, and risks to ensure smooth delivery within complex, multi-team environments.Strategic
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Customer Success Manager
3 settimane fa
Milano, Italia CARDO AI A tempo pienoAbout Cardo AI: At Cardo AI , we’ve been on a mission since 2018 to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. Today, with over $40 billion in assets under technology , our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized...
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Customer Success Manager
3 settimane fa
Milano, Italia CARDO AI A tempo pienoAbout Cardo AI: At Cardo AI , we've been on a mission since 2018 to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. Today, with over $40 billion in assets under technology , our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized...
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Customer Success Manager
2 giorni fa
Milano, Italia Cardo Ai A tempo pienoAbout Cardo AI: At Cardo AI, we've been on a mission since **** to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient.Today, with over $40 billion in assets under technology, our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized investment...
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Customer Success Manager
5 giorni fa
milano, Italia CARDO AI A tempo pienoAbout Cardo AI: At Cardo AI, we’ve been on a mission since 2018 to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. Today, with over $40 billion in assets under technology, our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized...
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milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips...
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Enterprise Fintech Customer Success Manager
3 settimane fa
Milano, Italia CARDO AI A tempo pienoA fintech company in Milan is searching for a Customer Success Manager to enhance client relationships and ensure optimal use of their platform. The ideal candidate will possess at least 5 years of customer success experience, be fluent in English and Italian, and have a strong understanding of structured finance. The role offers significant autonomy and...
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Enterprise Fintech Customer Success Manager
3 settimane fa
Milano, Italia CARDO AI A tempo pienoA fintech company in Milan is searching for a Customer Success Manager to enhance client relationships and ensure optimal use of their platform. The ideal candidate will possess at least 5 years of customer success experience, be fluent in English and Italian, and have a strong understanding of structured finance. The role offers significant autonomy and...
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Milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...
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Milano, Italia Evolved Success A tempo pienoCompany Description At Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom. Our business revolves around providing, success education that equips...
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Customer Success Manager
2 giorni fa
Milano, Lombardia, Italia Cardo AI A tempo pienoDescriptionAbout Cardo AIAt Cardo AI, we've been on a mission since 2018 to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. Today, with over $40 billion in assets under technology, our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and...
