GUCCI Customer Service Specialist
2 settimane fa
Description Key AccountabilitiesDaily monitoring of orders and shipments, managing discrepancies and stock rebalancing Management of customer master data and monitoring of warehouse movements Direct and indirect customer contact to handle order requests and returns, ensuring the highest quality of service and addressing customer inquiries and issues Communicate and collaborate with other company departments to meet customer expectations Collaborate with operational teams to ensure that all inbound and outbound flows are supported by the appropriate documentation and comply with the regulations of different countriesKey RequirementsEnrollment in the protected categories list L.68 / 99 art.8 (disability equal to or greater than 46%) At least 2 years of experience in service or in a customer-facing department (preferably in the fashion / luxury sector) Diploma in languages or a degree in economics or related fields Experience using the Microsoft Office package (Word, Excel, PowerPoint) and Business Intelligence tools to produce reports and KPIs Experience using SAP Strong analytical skills Results-oriented mindset, attention to detail, and ability to meet deadlines Fluent knowledge of Italian and English, both written and spoken; any additional language will be considered a plusGucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Regular Start Date Schedule Full time Organization Gucci Logistica S.p.A. #J-18808-Ljbffr
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Customer Service Specialist
2 giorni fa
Milano, Italia Gucci A tempo pienoGucci seeks a Customer Service Specialist in Milan to manage customer service activities across all sales channels and product categories. The role involves monitoring orders, managing data, and ensuring compliance with international regulations. Candidates must be enrolled in the protected categories list L.***** and possess relevant experience and language...
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Customer Service Specialist
2 settimane fa
Milano, Italia Gucci A tempo pienoGucci seeks a Customer Service Specialist in Milan, Italy, to oversee customer service operations across various sales channels and product categories. The role involves managing orders, shipments, customer data, and ensuring compliance with international regulations. Candidates must have at least 2 years of relevant experience, proficiency in Microsoft...
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GUCCI Retail Area Manager Italy
2 settimane fa
Via Milano, Italia Guccio Gucci S.p.A. A tempo pienoDescriptionThe Retail Area Manager, directly reporting to the General Manager Southern Europe, will be responsible for the strategic and tactical management of the assigned Stores across Italy, both full price and outlet channels. He / she will be responsible for driving the sales growth and exploring new business opportunities, acting as an impactful leader...
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Customer service specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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GUCCI Client Advisor
1 settimana fa
Via Milano, Italia Luxury Goods Italia S.p.A A tempo pienoDescriptionTo provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand.Key AccountabilitiesServe customers accordingly with Gucci selling ceremonyProvide exceptional customer service experience by greeting,...
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AI-Enhanced Customer Support Specialist
4 settimane fa
Milano, Italia Elty di DaVinci Salute A tempo pienoCustomer Support Specialist - Partita IVA Customer Support Specialist - Partita IVA 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These...
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GUCCI Retail Area Manager Italy
2 settimane fa
Milano, Italia Guccio Gucci S.p.A. A tempo pienoDescription The Retail Area Manager, directly reporting to the General Manager Southern Europe, will be responsible for the strategic and tactical management of the assigned Stores across Italy, both full price and outlet channels. He / she will be responsible for driving the sales growth and exploring new business opportunities, acting as an impactful...
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Gucci Retail Area Manager Italy
1 settimana fa
Milano, Italia Guccio Gucci S.P.A. A tempo pienoDescriptionThe Retail Area Manager, directly reporting to the General Manager Southern Europe, will be responsible for the strategic and tactical management of the assigned Stores across Italy, both full price and outlet channels.He / she will be responsible for driving the sales growth and exploring new business opportunities, acting as an impactful leader...
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Gucci Retail Area Manager Italy
1 settimana fa
Milano, Italia Guccio Gucci S.P.A. A tempo pienoDescriptionThe Retail Area Manager, directly reporting to the General Manager Southern Europe, will be responsible for the strategic and tactical management of the assigned Stores across Italy, both full price and outlet channels.He / she will be responsible for driving the sales growth and exploring new business opportunities, acting as an impactful leader...
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GUCCI Retail Area Manager Italy
2 settimane fa
milano, Italia Guccio Gucci S.p.A. A tempo pienoDescriptionThe Retail Area Manager, directly reporting to the General Manager Southern Europe, will be responsible for the strategic and tactical management of the assigned Stores across Italy, both full price and outlet channels. He / she will be responsible for driving the sales growth and exploring new business opportunities, acting as an impactful leader...
